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NITA AccreditedIntermediatePhysical + Virtual10 daysTOAF740

Training on AI for Business Leaders: Strategy, Innovation, and Data-Driven Decisions

Equip leaders to harness AI for business growth, customer impact, and operational efficiency. Learn AI strategy, governance, and ethical implementation.

Next intake

20 Jul 2026 · Nakuru

View all dates

Duration

10 days

Live instruction

Delivery

Physical + Virtual

Cohort based

Level

Intermediate

Working professionals

Certification

NITA reimbursable

For Kenyan cohorts

Language

English

All materials

Overview

About this programme

This course equips leaders to harness AI for business growth, customer impact, and operational efficiency. Participants learn to identify where AI adds value, make informed build-or-buy decisions, and lead enterprise-wide AI adoption. The course provides practical frameworks from recognized technology leaders and focuses on aligning AI strategy within the organization while ensuring strong governance and responsible implementation.

Target Audience:

  • Senior executives and business leaders
  • Managers driving digital and organizational transformation
  • HR leaders looking to drive capability and skills uplift
  • Professionals building future-ready capability
  • Executive leadership teams and aspiring senior managers
Learning outcomes

What you'll walk away with

  • To develop an AI-enabled business model aligned with business strategy
  • To focus on customer-centric AI-enabled business models
  • To deliver operational efficiency through generative AI
  • To implement augmented decision-making for business growth
  • To make informed decisions on build vs. buy AI tools
  • To align AI adoption across the leadership team
Course modules

What we cover, module by module

Module 1: Developing an AI-Enabled Business Model Aligned with Business Strategy

  • Assessing the strategic potential of AI for your organization
  • Identifying areas where AI can create competitive advantage
  • Aligning AI initiatives with business goals and priorities
  • Developing an AI vision and strategic roadmap
  • Building a business case for AI investments
  • Case Study: Aligning AI strategy with a corporate business strategy

Module 2: Focus on Customer-Centric AI-Enabled Business Models

  • Understanding customer needs and pain points for AI solutions
  • Designing AI-powered customer experiences
  • Implementing personalization and recommendation systems
  • Using AI for customer insights and segmentation
  • Measuring customer impact and satisfaction
  • Case Study: Designing a customer-centric AI solution

Module 3: Delivering Operational Efficiency through Generative AI

  • Identifying operational efficiency opportunities with AI
  • Implementing AI for process automation and optimization
  • Using AI for supply chain and logistics efficiency
  • Applying AI for workforce productivity and resource allocation
  • Measuring and tracking efficiency gains
  • Case Study: Implementing AI for operational efficiency

Module 4: Augmented Decision-Making for Business Growth

  • Understanding how AI augments human decision-making
  • Implementing AI for data-driven insights and predictions
  • Using AI for risk assessment and mitigation
  • Applying AI for strategic planning and forecasting
  • Building a culture of data-driven decision-making
  • Case Study: Using AI for strategic decision-making

Module 5: Making Informed Decisions on Build vs. Buy AI Tools

  • Evaluating the pros and cons of building vs. buying AI solutions
  • Assessing organizational capabilities for building AI
  • Evaluating vendor solutions and partnerships
  • Making cost-benefit analysis for AI investments
  • Developing a procurement and vendor management strategy
  • Case Study: Making a build vs. buy decision for an AI project

Module 6: Aligning AI Adoption across the Leadership Team

  • Building consensus and buy-in for AI initiatives
  • Communicating AI strategy to the leadership team
  • Addressing concerns and resistance to AI adoption
  • Fostering collaboration across departments for AI
  • Developing AI leadership capabilities
  • Case Study: Leading AI adoption across a leadership team

Module 7: Designing for AI-Driven Organizational Change

  • Understanding the organizational impact of AI adoption
  • Managing change and transformation for AI
  • Building an AI-ready culture and workforce
  • Training and upskilling employees for AI
  • Managing resistance and building momentum for change
  • Case Study: Designing a change management strategy for AI

Module 8: Developing AI Governance and Risk Management Frameworks

  • Understanding AI governance principles and frameworks
  • Identifying AI risks: bias, security, privacy, compliance
  • Developing AI policies, standards, and guidelines
  • Implementing AI oversight and accountability mechanisms
  • Monitoring and auditing AI systems for compliance
  • Case Study: Developing an AI governance framework

Module 9: Balancing Innovation, Governance, and Accountability

  • Fostering innovation while maintaining governance
  • Balancing risk and reward in AI initiatives
  • Ensuring accountability for AI outcomes
  • Communicating AI governance to stakeholders
  • Building trust and transparency in AI
  • Case Study: Balancing innovation and governance in AI

Module 10: Case Studies on Leading AI-Driven Business Transformation

  • Analyzing successful AI-driven business transformations
  • Identifying lessons learned and best practices
  • Developing a transformation roadmap for your organization
  • Managing stakeholder expectations and communication
  • Evaluating the impact of AI on business outcomes
  • Case Study: Developing an AI-driven business transformation plan
Impact

Where the change lands

Organizational Impacts:

  • Improved strategic growth and performance through AI
  • Enhanced customer value and efficiency
  • Stronger alignment of AI adoption across the C-suite
  • Effective governance and risk management frameworks

Individual Impacts:

  • Ability to apply AI to enhance customer value and efficiency
  • Confidence in leading AI adoption and managing risk
  • Skills to align AI strategy within the organization
  • Understanding of responsible and ethical AI practices

Dates and locations

Upcoming intakes

Every intake is limited to a small cohort. Booking closes when a date fills or three weeks before the start, whichever comes first.

Full calendar
FAQs

Common questions.

Still not sure? Send us a note and a facilitator will get back to you within a business day.

The course focuses on helping leaders apply AI for business growth, customer impact, and operational efficiency.

Course finder

Find the right course for you

Prefer to talk it through? Send us an enquiry and a facilitator will scope a fit within a business day.

For corporate teams

Training 10+ professionals?

We deliver Training on AI for Business Leaders: Strategy, Innovation, and Data-Driven Decisions in-house at your offices, at a venue we arrange, or fully virtual. Customise the curriculum against your KPIs, and get a bespoke price for the cohort size you need.