Training on AI Literacy & Generative AI for Non-Technical Employees
An introductory AI and Generative AI course designed for non-technical employees to build awareness, skills, and responsible use.
Next intake
20 Jul 2026 · Nakuru
Duration
5 days
Live instruction
Delivery
Physical + Virtual
Cohort based
Level
Intermediate
Working professionals
Certification
NITA reimbursable
For Kenyan cohorts
Language
English
All materials
About this programme
Artificial Intelligence is reshaping the modern workplace by improving productivity, streamlining processes, and enhancing decision making across all industries. As AI powered tools become part of everyday business operations, employees need the knowledge and confidence to use them effectively and responsibly.
This course provides a practical introduction to Artificial Intelligence and Generative AI for non technical professionals. Participants will learn the fundamentals of AI, explore real world workplace applications, and discover how AI can support content creation, communication, data analysis, and task automation. The course also covers responsible AI use, ethical considerations, and data protection principles, empowering employees to integrate AI into their daily work with confidence.
Duration
5 Days
Who Should Attend
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Non-technical employees across all departments
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Administrative and office professionals
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Human resource, finance, procurement, and operations staff
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Managers and supervisors seeking AI awareness
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Public and private sector employees new to AI
What you'll walk away with
By the end of this course, participants will be able to:
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Understand core AI and Generative AI concepts in simple terms
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Use popular Generative AI tools safely and effectively at work
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Improve productivity through AI-assisted writing, analysis, and planning
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Identify opportunities and limitations of AI in daily tasks
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Apply ethical, responsible, and policy-aligned AI practices
What we cover, module by module
Module 1: AI Literacy Fundamentals for the Workplace
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What Artificial Intelligence is and what it is not
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Types of AI: Generative AI, machine learning, automation
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Common AI applications in offices and organizations
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AI myths, risks, and realities
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Case Study: AI adoption in non-technical work environments
Module 2: Understanding Generative AI Tools
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How Generative AI works (in plain language)
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Overview of tools such as ChatGPT, Copilot, Gemini, and others
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Strengths and limitations of Generative AI
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AI prompts and instructions for better results
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Case Study: Using Generative AI for everyday office tasks
Module 3: Practical Use of Generative AI at Work
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AI for writing emails, reports, and summaries
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AI for brainstorming, planning, and idea generation
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AI for data interpretation and simple analysis
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Improving efficiency while maintaining human judgment
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Practical Session: Applying AI tools to real workplace tasks
Module 4: Responsible AI, Ethics & Data Protection
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Ethical use of AI in organizations
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Data privacy, confidentiality, and compliance considerations
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Avoiding bias, misinformation, and over-reliance on AI
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Organizational AI policies and best practices
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Case Study: Managing AI risks and governance in the workplace
Module 5: Integrating AI into Daily Workflows
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Identifying tasks suitable for AI support
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Combining AI tools with existing work processes
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Change management and AI adoption by staff
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Future trends in AI and work
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Practical Workshop: Developing a personal AI usage action plan
Where the change lands
Individual Impact
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Improved confidence in using AI and Generative AI tools
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Enhanced productivity and quality of work outputs
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Better understanding of AI risks, ethics, and limitations
Organizational Impact
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Increased AI readiness across non-technical teams
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Improved efficiency and innovation in daily operations
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Reduced risks related to misuse of AI and data exposure
Dates and locations
Upcoming intakes
Every intake is limited to a small cohort. Booking closes when a date fills or three weeks before the start, whichever comes first.
| City | Starts | Ends | Delivery | Book |
|---|---|---|---|---|
NakuruNext | 20 Jul 2026 | 24 Jul 2026 | In-Person | Book |
Kigali | 20 Jul 2026 | 24 Jul 2026 | In-Person | Book |
Accra | 20 Jul 2026 | 24 Jul 2026 | In-Person | Book |
Kisumu | 27 Jul 2026 | 31 Jul 2026 | In-Person | Book |
Johannesburg | 27 Jul 2026 | 31 Jul 2026 | In-Person | Book |
Dakar | 27 Jul 2026 | 31 Jul 2026 | In-Person | Book |
- NakuruNext
20 Jul → 24 Jul·In-Person
Book this intake - Kigali
20 Jul → 24 Jul·In-Person
Book this intake - Accra
20 Jul → 24 Jul·In-Person
Book this intake - Kisumu
27 Jul → 31 Jul·In-Person
Book this intake - Johannesburg
27 Jul → 31 Jul·In-Person
Book this intake - Dakar
27 Jul → 31 Jul·In-Person
Book this intake
Common questions.
Still not sure? Send us a note and a facilitator will get back to you within a business day.
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Course finder
Find the right course for you
Prefer to talk it through? Send us an enquiry and a facilitator will scope a fit within a business day.
For corporate teams
Training 10+ professionals?
We deliver Training on AI Literacy & Generative AI for Non-Technical Employees in-house at your offices, at a venue we arrange, or fully virtual. Customise the curriculum against your KPIs, and get a bespoke price for the cohort size you need.