Training on Building Core Leadership & Supervisory Competencies

Module 1: Foundations of Leadership and Supervision

• Transitioning from individual contributor to supervisory role
• Understanding the balance between leadership and management responsibilities
• Building credibility and authority as a new supervisor
• Case Study: Supervisory challenges in a rapidly growing SME
• Practical: Self-assessment of leadership readiness and role transition plan

Module 2: Effective Communication for Leaders

• Active listening, clear communication, and influencing skills
• Delivering constructive feedback and managing difficult conversations
• Strengthening communication for team alignment and productivity
• Case Study: Communication breakdown in a manufacturing team
• Practical: Role-play exercises on feedback and conflict conversations

Module 3: Performance Management and Accountability

• Setting clear goals, expectations, and performance standards
• Coaching, mentoring, and monitoring employee performance
• Building a culture of accountability and continuous improvement
• Case Study: Implementing a performance improvement plan in a service organization
• Practical: Develop a performance management and coaching plan

Module 4: Conflict Resolution and Team Dynamics

• Identifying causes and patterns of workplace conflict
• Techniques for mediation, negotiation, and collaborative problem solving
• Strengthening teamwork in diverse and cross functional environments
• Case Study: Managing interpersonal conflict in cross functional teams
• Practical: Simulated conflict resolution and mediation exercise

Module 5: Emotional Intelligence and Adaptive Leadership

• Developing self awareness, empathy, and emotional regulation in leadership
• Leading teams through change, uncertainty, and pressure
• Using emotional intelligence to strengthen leadership effectiveness
• Case Study: Applying emotional intelligence during organizational change
• Practical: Personal leadership development and emotional intelligence action plan