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NITA AccreditedIntermediatePhysical + Virtual10 daysTOBC159

Training on Building Custom GPTs and AI Agents

Build custom GPTs and AI agents for business needs. Configure, train, and deploy agents for automation, support, and decision-making.

Duration

10 days

Live instruction

Delivery

Physical + Virtual

Cohort based

Level

Intermediate

Working professionals

Certification

NITA reimbursable

For Kenyan cohorts

Language

English

All materials

Overview

About this programme

This course provides hands-on skills in building custom GPTs and AI agents tailored to specific business needs and workflows. Participants will learn to configure, train, and deploy custom AI agents for automation, customer support, and decision support.

Who Should Attend:

  • AI and ML developers
  • Software engineers and architects
  • IT professionals and system integrators
  • Product managers and innovation leads
  • Technical professionals building AI applications
Learning outcomes

What you'll walk away with

  • To equip participants with skills to build custom GPTs
  • To enable participants to develop AI agents for business tasks
  • To provide practical experience in AI agent deployment
  • To build capability for AI-driven automation and decision support
Course modules

What we cover, module by module

Module 1: Introduction to Custom GPTs and AI Agents

  • Understanding custom GPTs and AI agents
  • Agent architecture: components and workflows
  • Key platforms and tools: OpenAI GPTs, LangChain, AutoGPT
  • Use cases for custom agents across industries
  • Advantages and limitations of custom agents
  • Case Study: Analyzing custom agent applications

Module 2: Building Custom GPTs: Configuration and Customization

  • Configuring custom GPTs: instructions, knowledge, and actions
  • Adding custom knowledge bases and data sources
  • Integrating with third-party APIs and services
  • Designing agent personas and interaction styles
  • Testing and refining custom GPTs
  • Case Study: Building a custom GPT for a business function

Module 3: Developing AI Agents: Workflow and Automation

  • Designing agent workflows for complex tasks
  • Implementing multi-step agent processes
  • Integrating AI agents with existing systems
  • Managing agent state and context
  • Scaling and optimizing agent performance
  • Case Study: Developing an automation agent

Module 4: Advanced Agent Development Topics

  • Multi-agent systems and collaboration
  • Memory and learning in AI agents
  • Decision-making and reasoning in agents
  • Safety, security, and governance of AI agents
  • Evaluating and monitoring agent performance
  • Case Study: Building a multi-agent system

Module 5: Deploying and Managing Custom Agents

  • Agent deployment strategies and platforms
  • Monitoring and maintaining agent performance
  • User interaction and feedback integration
  • Managing agent iterations and updates
  • Scaling custom agents across the organization
  • Case Study: Deploying and managing a custom AI agent

Module 6: Agent Memory and State Management

  • Understanding memory in AI agents
  • Short-term and long-term memory for agents
  • Managing state across conversations and sessions
  • Implementing memory retrieval and summarization
  • Optimizing memory for performance and cost
  • Case Study: Implementing memory in an AI agent

Module 7: Agent Tool Use and Function Calling

  • Enabling tool use in AI agents
  • Function calling and API integration
  • Building custom tools for agents
  • Managing tool execution and error handling
  • Advanced tool-use patterns and workflows
  • Case Study: Building an agent with tool capabilities

Module 8: Building Autonomous Agents and Swarms

  • Introduction to autonomous agents
  • Agent swarms and collaborative workflows
  • Task decomposition and delegation in agents
  • Managing agent coordination and communication
  • Applications of autonomous agent systems
  • Case Study: Building an autonomous agent swarm

Module 9: Evaluating and Monitoring Agent Performance

  • Defining metrics for agent success
  • Evaluating agent quality and accuracy
  • Monitoring agent performance in production
  • Continuous improvement of agents
  • Managing agent feedback loops
  • Case Study: Building an agent evaluation framework

Module 10: Advanced AI Agent Architectures and Future Trends

  • Reflection and self-correction in agents
  • Multi-modal agents and cross-domain reasoning
  • Agent safety and alignment research
  • Emerging trends and future directions
  • Building secure and ethical agent systems
  • Case Study: Exploring an advanced AI agent architecture
Impact

Where the change lands

Individual Impacts:

  • Ability to build and deploy custom GPTs
  • Skills in configuring and training AI agents
  • Knowledge of agent architecture and workflow
  • Proficiency in AI agent development tools

Course Objectives:

  • To equip participants with skills to build custom GPTs
  • To enable participants to develop AI agents for business tasks
  • To provide practical experience in AI agent deployment
  • To build capability for AI-driven automation and decision support
FAQs

Common questions.

Still not sure? Send us a note and a facilitator will get back to you within a business day.

Basic programming knowledge and familiarity with AI concepts are recommended. Experience with APIs and LLMs is helpful but not required.

Course finder

Find the right course for you

Prefer to talk it through? Send us an enquiry and a facilitator will scope a fit within a business day.

For corporate teams

Training 10+ professionals?

We deliver Training on Building Custom GPTs and AI Agents in-house at your offices, at a venue we arrange, or fully virtual. Customise the curriculum against your KPIs, and get a bespoke price for the cohort size you need.