Training on Certification for Records and Information Manager (CRIM)
Gain global expertise in records & information management with our 5-day CRIM program—your path to certification, compliance, and career growth
Next intake
20 Jul 2026 · Nakuru
Duration
5 days
Live instruction
Delivery
Physical + Virtual
Cohort based
Level
Foundation
Working professionals
Certification
NITA reimbursable
For Kenyan cohorts
Language
English
All materials
About this programme
In today’s data-driven world, information is an organization’s most valuable asset. But without proper systems to manage it, information can quickly turn into risk, inefficiency, and compliance headaches. That’s where Certified Records and Information Managers step in.
This program is more than a certification prep, it’s a professional transformation. Over five intensive days, you’ll gain mastery of the information lifecycle: from creation and classification to retention, protection, and final disposition. You’ll explore real-world case studies, industry best practices, and practical exercises designed to sharpen your ability to manage both paper and electronic records. By the end, you won’t just understand records management you’ll be ready to lead it.
Duration
5 days
Who Should Attend
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Records and Information Managers seeking professional certification
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Compliance Officers and Risk Managers
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IT Managers overseeing data and digital archives
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Archivists, Librarians, and Knowledge Managers
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Legal professionals engaged in regulatory compliance and discovery
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Anyone preparing for the ICRM’s Certified Records Manager (CRM) exam
What you'll walk away with
By the end of this course, participants will be able to:
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Explain the principles of the information lifecycle.
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Design and implement records management programs aligned with best practices.
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Apply retention and disposition schedules effectively.
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Ensure compliance with regulatory and legal frameworks.
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Prepare for professional records management certification exams.
What we cover, module by module
Module 1: Foundations of Records & Information Management
- Understanding the information lifecycle
- Key principles of records classification and indexing
- Paper vs. electronic records management
- Introduction to international standards (ISO 15489, etc.)
- Practical Exercise: Classify a sample set of mixed records (paper + digital).
Module 2: Records Retention, Disposition & Compliance
- Developing retention schedules
- Legal, regulatory, and business drivers
- Secure disposition and archiving methods
- Risk management in records disposition
- Case Study: Review a corporate records retention policy and identify compliance gaps.
Module 3: Digital Transformation & Electronic Records Management
- E-records vs. physical records challenges
- Cloud-based archives and digital repositories
- Metadata management and indexing tools
- Cybersecurity and records integrity
- Practical Exercise: Design an electronic filing structure for a mid-sized organization.
Module 4: Information Governance & Policy Development
- Building organizational policies for records management
- Information governance frameworks and accountability
- Integration with IT, legal, and compliance departments
- Change management in records programs
- Case Study: Evaluate the information governance model of a government agency.
Module 5: Certification Readiness & Professional Practice
- Overview of the ICRM’s Certified Records Manager exam domains
- Ethics and professional standards in records management
- Study strategies and exam preparation
- Career pathways in information management
- Practical Exercise: Take a mock exam covering key certification domains.
Where the change lands
Individual Impact
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Gain confidence to sit for and pass a professional certification exam
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Build expertise in managing the full lifecycle of records—physical and digital
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Develop practical strategies to reduce personal risk in compliance-heavy environments
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Enhance your professional credibility and career advancement opportunities
Organizational Impact
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Strengthen compliance with international standards and legal requirements
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Reduce organizational risks related to data loss, mismanagement, or breaches
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Improve operational efficiency through structured records management practices
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Enhance organizational knowledge retention and decision-making
Dates and locations
Upcoming intakes
Every intake is limited to a small cohort. Booking closes when a date fills or three weeks before the start, whichever comes first.
| City | Starts | Ends | Delivery | Book |
|---|---|---|---|---|
NakuruNext | 20 Jul 2026 | 24 Jul 2026 | In-Person | Book |
Kigali | 20 Jul 2026 | 24 Jul 2026 | In-Person | Book |
Accra | 20 Jul 2026 | 24 Jul 2026 | In-Person | Book |
Kisumu | 27 Jul 2026 | 31 Jul 2026 | In-Person | Book |
Johannesburg | 27 Jul 2026 | 31 Jul 2026 | In-Person | Book |
Dakar | 27 Jul 2026 | 31 Jul 2026 | In-Person | Book |
- NakuruNext
20 Jul → 24 Jul·In-Person
Book this intake - Kigali
20 Jul → 24 Jul·In-Person
Book this intake - Accra
20 Jul → 24 Jul·In-Person
Book this intake - Kisumu
27 Jul → 31 Jul·In-Person
Book this intake - Johannesburg
27 Jul → 31 Jul·In-Person
Book this intake - Dakar
27 Jul → 31 Jul·In-Person
Book this intake
Common questions.
Still not sure? Send us a note and a facilitator will get back to you within a business day.
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Course finder
Find the right course for you
Prefer to talk it through? Send us an enquiry and a facilitator will scope a fit within a business day.
For corporate teams
Training 10+ professionals?
We deliver Training on Certification for Records and Information Manager (CRIM) in-house at your offices, at a venue we arrange, or fully virtual. Customise the curriculum against your KPIs, and get a bespoke price for the cohort size you need.