Training on Change Communication & Employee Engagement
Master change communication & employee engagement. Build trust, reduce resistance & sustain morale during transitions
Next intake
20 Jul 2026 · Nakuru
Duration
5 days
Live instruction
Delivery
Physical + Virtual
Cohort based
Level
Intermediate
Working professionals
Certification
NITA reimbursable
For Kenyan cohorts
Language
English
All materials
About this programme
Change can create uncertainty, but effective communication ensures employees stay engaged and motivated. This course helps participants design communication strategies that support organizational change and build employee engagement.
Participants will practice crafting change messages, managing resistance, building transparency, and fostering two-way communication. The course combines theory and real-world practice to help leaders communicate change with confidence.
Duration
5 days
Who Should Attend
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HR and change managers
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Internal communication officers
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Team leaders and supervisors
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Senior executives leading transformation
What you'll walk away with
By the end of this course, participants will:
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Design communication strategies for change initiatives
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Build employee engagement during transitions
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Manage resistance through transparency
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Foster a culture of trust and collaboration
What we cover, module by module
Module 1: Role of Communication in Change Management
- Understanding why communication is critical in successful change initiatives
- Common challenges organizations face during change
- Core principles of effective change communication
- Aligning communication with organizational vision and transition goals
- Learning from successful corporate transformation journeys
- Case Study: Analysis of a successful organizational transformation and communication approach
Module 2: Crafting Effective Change Messages
- Developing clear, consistent, and compelling change messages
- Balancing transparency with sensitivity in communication
- Adapting messages for different stakeholder groups
- Ensuring clarity, alignment, and message consistency
- Communicating purpose, benefits, and impact of change
- Case Study: Review of effective organizational change messaging
- Practical: Write structured change communication messages for a scenario
Module 3: Engaging Employees During Organizational Change
- Promoting two way communication in change processes
- Creating effective feedback and listening mechanisms
- Motivating and supporting employees during transitions
- Building trust and reducing uncertainty through communication
- Strengthening employee engagement and participation
- Case Study: Employee engagement strategies during organizational restructuring
- Practical: Develop an employee engagement and communication plan for change
Module 4: Managing Resistance and Change Challenges
- Identifying sources and causes of resistance to change
- Communication strategies for overcoming resistance
- Role of leadership in guiding and supporting change
- Managing uncertainty, fear, and misinformation
- Strengthening acceptance and alignment across teams
- Case Study: Handling resistance during a major organizational change initiative
- Practical: Simulated scenario for managing employee resistance to change
Module 5: Sustaining Change Communication and Impact
- Embedding change communication into daily operations
- Maintaining continuous updates and organizational transparency
- Measuring employee engagement and change adoption success
- Reinforcing change through leadership communication
- Ensuring long term sustainability of change initiatives
- Case Study: Post merger communication and employee engagement strategy that supported successful integration
Where the change lands
Organizational Impact
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Smoother implementation of organizational changes
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Higher employee morale and reduced turnover
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Stronger alignment with new goals and structures
Personal Impact
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Confidence in communicating difficult changes
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Skills in employee engagement techniques
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Ability to manage resistance effectively
Dates and locations
Upcoming intakes
Every intake is limited to a small cohort. Booking closes when a date fills or three weeks before the start, whichever comes first.
| City | Starts | Ends | Delivery | Book |
|---|---|---|---|---|
NakuruNext | 20 Jul 2026 | 24 Jul 2026 | In-Person | Book |
Kigali | 20 Jul 2026 | 24 Jul 2026 | In-Person | Book |
Accra | 20 Jul 2026 | 24 Jul 2026 | In-Person | Book |
Kisumu | 27 Jul 2026 | 31 Jul 2026 | In-Person | Book |
Johannesburg | 27 Jul 2026 | 31 Jul 2026 | In-Person | Book |
Dakar | 27 Jul 2026 | 31 Jul 2026 | In-Person | Book |
- NakuruNext
20 Jul → 24 Jul·In-Person
Book this intake - Kigali
20 Jul → 24 Jul·In-Person
Book this intake - Accra
20 Jul → 24 Jul·In-Person
Book this intake - Kisumu
27 Jul → 31 Jul·In-Person
Book this intake - Johannesburg
27 Jul → 31 Jul·In-Person
Book this intake - Dakar
27 Jul → 31 Jul·In-Person
Book this intake
Common questions.
Still not sure? Send us a note and a facilitator will get back to you within a business day.
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Course finder
Find the right course for you
Prefer to talk it through? Send us an enquiry and a facilitator will scope a fit within a business day.
For corporate teams
Training 10+ professionals?
We deliver Training on Change Communication & Employee Engagement in-house at your offices, at a venue we arrange, or fully virtual. Customise the curriculum against your KPIs, and get a bespoke price for the cohort size you need.