Training on Construction Claims Management

Module 1: Introduction to Construction Claims

• Overview of construction claims
• Types and causes of claims
• Legal framework and contractual obligations
• Case Study: Analysis of a construction delay claim
• Practical Exercise: Identify potential claims from a sample project scenario

Module 2: Claims Identification and Documentation

• Early detection of claims
• Record keeping and documentation best practices
• Essential documents for claims management
• Case Study: Review of claim documentation in a real infrastructure project
• Practical Exercise: Prepare a claims log using a sample project dataset

Module 3: Claims Analysis and Evaluation

• Techniques for claims analysis
• Time impact analysis and delay claims
• Cost analysis and quantum claims
• Use of software tools in claims evaluation
• Case Study: Evaluation of a delay claim in a highway project
• Practical Exercise: Perform a time impact analysis using sample project data

Module 4: Claims Negotiation and Resolution

• Negotiation strategies and techniques
• Preparing for claims negotiations
• Mediation, arbitration, and litigation in construction disputes
• Case Study: Successful dispute resolution in a commercial construction project
• Practical Exercise: Role-play a negotiation session for a claims dispute

Module 5: Best Practices and Case Studies

• Risk management in construction projects
• Lessons learned from past claims
• Best practices for avoiding claims
• Case Study: Review of major construction claims and resolutions
• Practical Exercise: Develop a claims avoidance plan for a simulated project