Training on Continuous Improvement and Six Sigma
Master Continuous Improvement and Six Sigma to enhance efficiency, reduce waste, and drive operational excellence across your organization.
Next intake
20 Jul 2026 · Nakuru
Duration
5 days
Live instruction
Delivery
Physical + Virtual
Cohort based
Level
Intermediate
Working professionals
Certification
NITA reimbursable
For Kenyan cohorts
Language
English
All materials
About this programme
In today’s competitive and fast-evolving business environment, organizations must continuously optimize processes, improve quality, and enhance customer satisfaction. This course on Continuous Improvement and Six Sigma equips participants with the practical tools and structured methodologies needed to identify inefficiencies, reduce variation, and improve performance across business operations.
Grounded in the DMAIC framework (Define, Measure, Analyze, Improve, Control), this course enables participants to apply data-driven techniques to achieve measurable improvements in productivity, service delivery, and operational excellence. By the end of the training, participants will be able to drive strategic process improvement initiatives that deliver long-term value and sustain organizational competitiveness.
Duration
5 Days
Who Should Attend
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Quality and process improvement professionals
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Project managers and operations leaders
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Supervisors and team leaders seeking performance optimization
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Business analysts and consultants
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Professionals involved in strategic planning and efficiency initiatives
What you'll walk away with
By the end of this course, participants will be able to:
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Understand the core principles and methodologies of Continuous Improvement and Six Sigma.
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Apply the DMAIC process to systematically address performance challenges.
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Use statistical and analytical tools to identify process inefficiencies.
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Develop and implement sustainable improvement strategies.
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Foster a culture of continuous improvement within their teams and organizations.
What we cover, module by module
Module 1: Foundations of Continuous Improvement and Six Sigma
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Overview of quality management and continuous improvement principles
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Understanding Lean vs. Six Sigma and how they integrate
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Linking process improvement to organizational strategy
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Roles and responsibilities in Six Sigma projects
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Case Study: Identifying key quality issues in an organization and proposing strategic improvement plans
Module 2: The DMAIC Framework Explained
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Define: Identifying business problems and setting improvement goals
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Measure: Data collection and process mapping
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Analyze: Identifying root causes using statistical tools
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Improve: Developing, testing, and implementing process improvements
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Control: Maintaining long-term results and preventing regression
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Case Study: Applying DMAIC to streamline operational workflows in a financial services organization
Module 3: Data-Driven Decision Making
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Importance of data in process improvement
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Key statistical concepts: mean, variance, standard deviation, and process capability
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Introduction to analytical tools (Pareto charts, control charts, cause-and-effect diagrams)
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Building dashboards for monitoring process performance
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Case Study: Using data analysis to reduce customer complaints in a service company
Module 4: Implementing Process Improvement Projects
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Selecting projects with high business impact
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Managing cross-functional improvement teams
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Overcoming resistance to change and ensuring leadership buy-in
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Measuring cost savings and ROI of Six Sigma projects
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Case Study: Reducing operational waste and improving turnaround time in a production process
Module 5: Embedding a Culture of Continuous Improvement
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Leadership and employee engagement in quality initiatives
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Integrating improvement into performance management systems
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Sustaining change through knowledge sharing and capability building
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Monitoring and evaluating process performance over time
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Case Study: Institutionalizing a continuous improvement culture within a public sector organization
Where the change lands
Organizational Impact:
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Streamlined operations and measurable cost reductions
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Improved quality and customer satisfaction levels
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Enhanced productivity and process reliability
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Stronger data-based decision-making capabilities
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Increased organizational agility and competitiveness
Individual Impact:
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Mastery of Six Sigma tools and continuous improvement techniques
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Enhanced problem-solving and analytical capabilities
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Ability to lead or contribute effectively to process improvement projects
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Recognition as a key driver of operational excellence
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Stronger career prospects in quality and performance management
Dates and locations
Upcoming intakes
Every intake is limited to a small cohort. Booking closes when a date fills or three weeks before the start, whichever comes first.
| City | Starts | Ends | Delivery | Book |
|---|---|---|---|---|
NakuruNext | 20 Jul 2026 | 24 Jul 2026 | In-Person | Book |
Kigali | 20 Jul 2026 | 24 Jul 2026 | In-Person | Book |
Accra | 20 Jul 2026 | 24 Jul 2026 | In-Person | Book |
Kisumu | 27 Jul 2026 | 31 Jul 2026 | In-Person | Book |
Johannesburg | 27 Jul 2026 | 31 Jul 2026 | In-Person | Book |
Dakar | 27 Jul 2026 | 31 Jul 2026 | In-Person | Book |
- NakuruNext
20 Jul → 24 Jul·In-Person
Book this intake - Kigali
20 Jul → 24 Jul·In-Person
Book this intake - Accra
20 Jul → 24 Jul·In-Person
Book this intake - Kisumu
27 Jul → 31 Jul·In-Person
Book this intake - Johannesburg
27 Jul → 31 Jul·In-Person
Book this intake - Dakar
27 Jul → 31 Jul·In-Person
Book this intake
Common questions.
Still not sure? Send us a note and a facilitator will get back to you within a business day.
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Course finder
Find the right course for you
Prefer to talk it through? Send us an enquiry and a facilitator will scope a fit within a business day.
For corporate teams
Training 10+ professionals?
We deliver Training on Continuous Improvement and Six Sigma in-house at your offices, at a venue we arrange, or fully virtual. Customise the curriculum against your KPIs, and get a bespoke price for the cohort size you need.