Skip to main content
NITA AccreditedIntermediatePhysical + Virtual5 daysTODT275

Training on Digital Transformation in Records Management

Enhance your records management with digital tools, compliance frameworks, and automated processes for operational excellence.

Next intake

20 Jul 2026 · Nakuru

View all dates

Duration

5 days

Live instruction

Delivery

Physical + Virtual

Cohort based

Level

Intermediate

Working professionals

Certification

NITA reimbursable

For Kenyan cohorts

Language

English

All materials

Overview

About this programme

Organizations today are generating massive amounts of data, making efficient records management critical. This course focuses on the digital transformation of records management, combining modern tools, automation, and best practices. Participants learn how to implement electronic document management systems (EDMS), apply AI for classification and indexing, digitize workflows, ensure compliance with data protection regulations, and optimize the records lifecycle for operational efficiency.

Duration

5 Days

Who Should Attend

  • Records, Registry, and Information Officers

  • ICT and Digital Transformation Teams

  • Compliance and Risk Officers

  • HR and Administrative Managers

  • Legal and Governance Professionals

  • Internal Auditors

  • Public Sector and Corporate Administrators

Learning outcomes

What you'll walk away with

By the end of this course, participants will be able to:

  • Understand the principles of digital records management

  • Apply automation and AI tools for document classification and workflow

  • Implement electronic and cloud-based records systems

  • Develop policies and procedures for digital records governance

  • Ensure compliance with regulatory and data protection frameworks

  • Enhance organizational efficiency, accountability, and information security

Course modules

What we cover, module by module

Module 1: Foundations of Digital Records Management

  • Digital records lifecycle
  • Traditional vs digital systems
  • Governance, compliance, and risk considerations
  • Case Study: Digital transformation challenges in a government institution
  • Practical: Mapping the records lifecycle digitally

Module 2: Electronic Document & Records Management Systems (EDRMS)

  • Features and implementation
  • Metadata, indexing, and search optimization
  • Cloud vs on-premise solutions
  • Case Study: Successful EDRMS adoption in a corporate setting
  • Practical: Designing a digital filing structure

Module 3: AI and Automation in Records Management

  • AI-driven classification and indexing
  • Optical Character Recognition (OCR)
  • Automated workflows and approvals
  • Case Study: Reducing manual filing errors using AI
  • Practical: Evaluating AI tools for workflow automation

Module 4: Compliance, Security, and Risk Management

  • Data protection regulations
  • Cybersecurity for digital records
  • Internal controls and audit readiness
  • Case Study: Data breach due to weak access controls
  • Practical: Conducting an information risk assessment

Module 5: Digital Archiving & Continuous Improvement

  • Long-term preservation of digital records
  • Backup and disaster recovery
  • Performance measurement of digital records systems
  • Case Study: Measuring ROI from digital transformation in records management
  • Practical: Designing a digital archiving strategy
Impact

Where the change lands

Personal Impact

  • Enhanced digital records management skills

  • Greater confidence in AI and automation tools

  • Improved governance and compliance knowledge

Organizational Impact

  • Faster retrieval and management of records

  • Stronger data protection and compliance readiness

  • Optimized operational efficiency and reduced risks

Dates and locations

Upcoming intakes

Every intake is limited to a small cohort. Booking closes when a date fills or three weeks before the start, whichever comes first.

Full calendar
FAQs

Common questions.

Still not sure? Send us a note and a facilitator will get back to you within a business day.

This course is ideal for records officers, ICT and digital transformation staff, compliance managers, HR and administrative professionals, auditors, and governance officers.

Course finder

Find the right course for you

Prefer to talk it through? Send us an enquiry and a facilitator will scope a fit within a business day.

For corporate teams

Training 10+ professionals?

We deliver Training on Digital Transformation in Records Management in-house at your offices, at a venue we arrange, or fully virtual. Customise the curriculum against your KPIs, and get a bespoke price for the cohort size you need.