Training on Generative AI for Business & Workflow Automation
Build practical skills in generative AI and workflow automation to streamline operations, reduce manual work, and scale innovation across your organization.
Next intake
20 Jul 2026 · Nakuru
Duration
10 days
Live instruction
Delivery
Physical + Virtual
Cohort based
Level
Intermediate
Working professionals
Certification
NITA reimbursable
For Kenyan cohorts
Language
English
All materials
About this programme
This intensive training provides a strategic and hands-on understanding of Generative AI and workflow automation for professionals seeking to transform business operations, improve efficiency, and enable data-driven decision-making. Participants will learn how generative AI tools can automate routine tasks, enhance productivity, support analytics, and streamline end-to-end workflows across departments. The course emphasizes practical implementation, responsible AI use, process redesign, and change management to ensure sustainable organizational impact.
Duration
10 Days
Who Should Attend
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Business leaders, managers, and department heads
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Digital transformation and innovation teams
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IT, systems, and process improvement officers
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Operations, HR, finance, procurement, and M&E professionals
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Entrepreneurs and business owners
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Professionals responsible for automation and efficiency initiatives
What you'll walk away with
By the end of this course, participants will be able to:
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Understand generative AI concepts and business use cases
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Identify processes suitable for AI-driven automation
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Design and deploy AI-enabled workflows
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Use prompt engineering for business and automation tasks
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Integrate AI tools into existing systems and processes
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Manage risks, ethics, and change related to AI adoption
What we cover, module by module
Module 1: Introduction to Generative AI for Business
- Overview of AI and generative AI
- How generative AI works (non-technical)
- Business value and competitive advantage
- AI use cases across industries
- Case Study:How organizations use generative AI to improve efficiency
Module 2: AI Literacy, Ethics & Governance
- Responsible and ethical AI use
- Bias, fairness, and transparency
- Data privacy, confidentiality, and security
- AI governance and organizational policies
- Case Study:Managing AI risks in enterprise environments
Module 3: Business Process Analysis & Automation Opportunities
- Understanding workflows and process mapping
- Identifying automation opportunities
- ROI and cost-benefit analysis for AI automation
- Prioritizing automation initiatives
- Practical Session:Mapping and analyzing participants’ workflows
Module 4: Prompt Engineering for Business Applications
- Fundamentals of prompt engineering
- Designing prompts for automation, analysis, and reporting
- Iterative prompting and optimization
- Prompt libraries and reuse
- Practical Session:Creating prompts for emails, reports, dashboards, and decision support
Module 5: Automating Knowledge Work & Documentation
- AI for document drafting and review
- Automating reports, minutes, and compliance documents
- AI-assisted research and summarization
- Workflow automation for content approvals
- Case Study:Automating reporting and documentation workflows
Module 6: AI-Driven Workflow Automation Tools
- Overview of automation platforms (low-code/no-code)
- Integrating generative AI into workflows
- AI agents and task orchestration
- Human-in-the-loop automation
- Practical Session:Designing an automated workflow using AI tools
Module 7: Departmental Use Cases
- AI automation in HR, finance, procurement, and operations
- Customer service and communication automation
- M&E, data analysis, and reporting automation
- Productivity and collaboration tools
Case Study:Cross-department workflow automation
Module 8: Data, Analytics & Decision Support
- Using AI for data analysis and insights
- AI-generated dashboards and summaries
- Predictive insights and scenario analysis
- Limitations of AI-driven analytics
- Practical Session:Using AI to support management decisions
Module 9: Implementation, Change Management & Scaling
- AI adoption roadmaps
- Change management and staff upskilling
- Managing resistance and building trust
- Measuring automation impact and performance
- Case Study:Scaling AI automation in an organization
Module 10: Capstone Project & Future Readiness
- Group capstone: designing an AI-automated business workflow
- Presentations and peer feedback
- Future trends in generative AI and automation
- Course evaluation and action planning
Where the change lands
Personal Impact
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Strong understanding of generative AI capabilities and limits
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Practical skills in automating workflows using AI tools
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Improved problem-solving and process optimization skills
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Increased confidence in leading AI-enabled change
Organizational Impact
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Improved operational efficiency and reduced manual workload
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Streamlined workflows and faster turnaround times
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Responsible and scalable AI adoption
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Enhanced innovation, service delivery, and competitiveness
Dates and locations
Upcoming intakes
Every intake is limited to a small cohort. Booking closes when a date fills or three weeks before the start, whichever comes first.
| City | Starts | Ends | Delivery | Book |
|---|---|---|---|---|
NakuruNext | 20 Jul 2026 | 31 Jul 2026 | In-Person | Book |
Kigali | 20 Jul 2026 | 31 Jul 2026 | In-Person | Book |
Accra | 20 Jul 2026 | 31 Jul 2026 | In-Person | Book |
Kisumu | 27 Jul 2026 | 07 Aug 2026 | In-Person | Book |
Johannesburg | 27 Jul 2026 | 07 Aug 2026 | In-Person | Book |
Dakar | 27 Jul 2026 | 07 Aug 2026 | In-Person | Book |
- NakuruNext
20 Jul → 31 Jul·In-Person
Book this intake - Kigali
20 Jul → 31 Jul·In-Person
Book this intake - Accra
20 Jul → 31 Jul·In-Person
Book this intake - Kisumu
27 Jul → 07 Aug·In-Person
Book this intake - Johannesburg
27 Jul → 07 Aug·In-Person
Book this intake - Dakar
27 Jul → 07 Aug·In-Person
Book this intake
Common questions.
Still not sure? Send us a note and a facilitator will get back to you within a business day.
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Course finder
Find the right course for you
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For corporate teams
Training 10+ professionals?
We deliver Training on Generative AI for Business & Workflow Automation in-house at your offices, at a venue we arrange, or fully virtual. Customise the curriculum against your KPIs, and get a bespoke price for the cohort size you need.