Training on High-Impact Consultative Selling Skills
Boost sales success with consultative selling techniques and value-driven client engagement.
Next intake
20 Jul 2026 · Nakuru
Duration
5 days
Live instruction
Delivery
Physical + Virtual
Cohort based
Level
Intermediate
Working professionals
Certification
NITA reimbursable
For Kenyan cohorts
Language
English
All materials
About this programme
Modern sales success depends on understanding client needs and delivering tailored solutions rather than pushing products. Consultative selling focuses on building trust, uncovering pain points, and positioning value to drive long-term relationships.
This training equips participants with high-impact consultative selling skills to engage clients effectively, ask the right questions, and provide solutions that align with customer goals leading to increased conversions and customer loyalty.
Duration
5 Days
Who Should Attend
- Sales professionals and account managers
- Business development executives
- Customer relationship managers
- Consultants and service providers
What you'll walk away with
By the end of the course, participants will be able to:
- Apply consultative selling techniques
- Identify customer needs and pain points
- Build trust and long-term client relationships
- Present tailored solutions effectively
- Improve sales conversion rates
What we cover, module by module
Module 1: Foundations of Consultative Selling
- Principles of consultative sales
- Understanding buyer behavior
- Building trust and credibility
- Exercise: Customer needs analysis
Module 2: Effective Questioning & Listening Skills
- Asking impactful questions
- Active listening techniques
- Identifying hidden needs
- Role Play: Client discovery sessions
Module 3: Solution Selling & Value Proposition
- Aligning solutions to client needs
- Crafting compelling value propositions
- Differentiating from competitors
- Workshop: Solution mapping
Module 4: Handling Objections & Influencing Decisions
- Managing resistance and concerns
- Influencing and persuasion techniques
- Building confidence in clients
- Case Study: Objection handling
Module 5: Closing & Relationship Management
- Closing consultatively
- Building long-term partnerships
- Account growth strategies
- Simulation: End-to-end sales process
Where the change lands
Individual Impact
- Stronger client engagement skills
- Improved problem-solving and communication
- Higher sales success rates
Organizational Impact
- Increased customer retention
- Higher-value deals and revenue growth
- Enhanced brand trust and loyalty
Dates and locations
Upcoming intakes
Every intake is limited to a small cohort. Booking closes when a date fills or three weeks before the start, whichever comes first.
| City | Starts | Ends | Delivery | Book |
|---|---|---|---|---|
NakuruNext | 20 Jul 2026 | 24 Jul 2026 | In-Person | Book |
Kigali | 20 Jul 2026 | 24 Jul 2026 | In-Person | Book |
Accra | 20 Jul 2026 | 24 Jul 2026 | In-Person | Book |
Kisumu | 27 Jul 2026 | 31 Jul 2026 | In-Person | Book |
Johannesburg | 27 Jul 2026 | 31 Jul 2026 | In-Person | Book |
Dakar | 27 Jul 2026 | 31 Jul 2026 | In-Person | Book |
- NakuruNext
20 Jul → 24 Jul·In-Person
Book this intake - Kigali
20 Jul → 24 Jul·In-Person
Book this intake - Accra
20 Jul → 24 Jul·In-Person
Book this intake - Kisumu
27 Jul → 31 Jul·In-Person
Book this intake - Johannesburg
27 Jul → 31 Jul·In-Person
Book this intake - Dakar
27 Jul → 31 Jul·In-Person
Book this intake
Common questions.
Still not sure? Send us a note and a facilitator will get back to you within a business day.
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Course finder
Find the right course for you
Prefer to talk it through? Send us an enquiry and a facilitator will scope a fit within a business day.
For corporate teams
Training 10+ professionals?
We deliver Training on High-Impact Consultative Selling Skills in-house at your offices, at a venue we arrange, or fully virtual. Customise the curriculum against your KPIs, and get a bespoke price for the cohort size you need.