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NITA AccreditedIntermediatePhysical + Virtual5 daysTOIA465

Training on Implementing a Modern Records Management(DIRKS Methodology)

Master the DIRKS methodology in 5 days—learn to design, implement, and monitor modern records management systems aligned with ISO 15489

Next intake

20 Jul 2026 · Nakuru

View all dates

Duration

5 days

Live instruction

Delivery

Physical + Virtual

Cohort based

Level

Intermediate

Working professionals

Certification

NITA reimbursable

For Kenyan cohorts

Language

English

All materials

Overview

About this programme

How do organizations maintain control of records in an increasingly complex digital environment? The answer lies in having a structured and proven methodology. The DIRKS framework has become a globally recognized approach for designing and implementing effective, compliant, and reliable recordkeeping systems.

This training provides a practical, step by step guide to applying the DIRKS methodology in real organizational settings. Participants will learn how to assess recordkeeping needs, design efficient systems, strengthen compliance, and improve operational efficiency through practical exercises and real world case studies.

Duration

5 days

Who Should Attend

  • Records and Information Managers

  • Compliance and Risk Officers

  • Information Governance Specialists

  • Archivists and Librarians

  • IT and Knowledge Management Professionals

  • Legal and Audit Officers involved in data compliance

Learning outcomes

What you'll walk away with

By the end of this course, participants will be able to:

  • Explain the DIRKS methodology and its application to modern recordkeeping.

  • Conduct organizational analysis to identify recordkeeping needs.

  • Design and implement records management policies and systems.

  • Apply ISO 15489 standards in building compliant recordkeeping systems.

  • Evaluate and improve existing records management programs.

Course modules

What we cover, module by module

Module 1: Introduction to DIRKS and Modern Records Management

  • Understanding the DIRKS methodology and its connection to ISO 15489
  • Overview of the eight DIRKS steps and their practical application
  • Importance of structured and compliant recordkeeping systems
  • Benefits of effective records management for organizations
  • Common records management challenges in modern workplaces
  • Case Study: Organizational challenges caused by weak recordkeeping systems
  • Practical: Map records management challenges in an organization using the DIRKS framework

Module 2: Preliminary Investigation and Business Analysis

  • Identifying organizational recordkeeping requirements
  • Analyzing business processes, functions, and stakeholders
  • Understanding business activities that generate records
  • Defining operational and compliance needs for records systems
  • Linking records management to organizational objectives
  • Case Study: Government department preliminary investigation for DIRKS implementation
  • Practical: Conduct a business activity analysis for a sample organization

Module 3: Requirements Identification and System Assessment

  • Identifying legal, regulatory, and operational recordkeeping requirements
  • Assessing strengths and weaknesses of existing records systems
  • Building compliance and accountability frameworks
  • Evaluating gaps in current recordkeeping practices
  • Developing requirements for improved systems
  • Case Study: Assessment of an organization with ineffective records controls
  • Practical: Conduct a mini audit of a sample records management system

Module 4: Designing and Implementing Recordkeeping Systems

  • Designing classification schemes, retention schedules, and metadata standards
  • Implementing electronic and physical records management systems
  • Integrating records management into business and IT processes
  • Managing change during records system implementation
  • Ensuring usability, accessibility, and compliance in recordkeeping systems
  • Case Study: Transition from paper based to electronic records management using DIRKS
  • Practical: Develop a simple classification structure and records workflow for an organization

Module 5: Monitoring, Evaluation, and Continuous Improvement

  • Measuring effectiveness of recordkeeping systems
  • Monitoring compliance and operational performance
  • Conducting reviews and identifying improvement opportunities
  • Developing continuous improvement strategies in records management
  • Strengthening long term governance and accountability
  • Case Study: Improving organizational compliance through ongoing records monitoring
  • Practical: Develop a monitoring and evaluation framework for a records management system
Impact

Where the change lands

Individual Impact

  • Gain mastery of the DIRKS methodology to strengthen your professional toolkit

  • Build confidence in designing and implementing modern records systems

  • Reduce personal risk by ensuring compliance with standards like ISO 15489

  • Boost your career with in-demand, globally recognized records management skills

Organizational Impact

  • Establish reliable, auditable records management systems

  • Strengthen compliance with laws, regulations, and international standards

  • Reduce costs and risks associated with poor information management

  • Improve organizational efficiency, accountability, and decision-making

Dates and locations

Upcoming intakes

Every intake is limited to a small cohort. Booking closes when a date fills or three weeks before the start, whichever comes first.

Full calendar
FAQs

Common questions.

Still not sure? Send us a note and a facilitator will get back to you within a business day.

DIRKS is a structured approach for designing and implementing compliant records systems

Course finder

Find the right course for you

Prefer to talk it through? Send us an enquiry and a facilitator will scope a fit within a business day.

For corporate teams

Training 10+ professionals?

We deliver Training on Implementing a Modern Records Management(DIRKS Methodology) in-house at your offices, at a venue we arrange, or fully virtual. Customise the curriculum against your KPIs, and get a bespoke price for the cohort size you need.