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NITA AccreditedIntermediatePhysical + Virtual5 daysBb9z

Training on Leadership and Management Skills for New Managers and Supervisors

Enhance your leadership and management skills with this practical course for new managers and supervisors. Learn communication, motivation, and decision-making techniques to drive team success.

Next intake

20 Jul 2026 · Nakuru

View all dates

Duration

5 days

Live instruction

Delivery

Physical + Virtual

Cohort based

Level

Intermediate

Working professionals

Certification

NITA reimbursable

For Kenyan cohorts

Language

English

All materials

Overview

About this programme

The Leadership and Management Skills for New Managers and Supervisors Course is designed to equip emerging leaders with essential management competencies. This program provides practical insights into leadership principles, team dynamics, performance management, and effective communication. Through interactive sessions, real-life case studies, and hands-on exercises, participants will develop the confidence and skills required to lead teams, drive productivity, and foster a positive work environment.

Duration

5 days

Who Should Attend

  • Newly Appointed Managers and Supervisors

  • Team Leaders and Department Heads

  • Aspiring Leaders Preparing for Management Roles

  • Professionals Transitioning into Leadership Positions

  • HR and Training Professionals Supporting Leadership Development

Learning outcomes

What you'll walk away with

By attending this training, participants will be able to:

  • Develop strong leadership and decision-making skills.

  • Understand the fundamentals of team management and motivation.

  • Enhance communication and conflict resolution techniques.

  • Learn how to set performance goals and provide constructive feedback.

  • Gain insights into time management and delegation strategies.

  • Understand the importance of emotional intelligence in leadership.

  • Build confidence in managing diverse teams and workplace challenges.

  • Implement effective problem-solving and strategic thinking approaches.

Course modules

What we cover, module by module

Module 1: Introduction to Leadership and Management

  • Key differences between leadership and management

  • The role of a manager and supervisor in an organization

  • Essential qualities of effective leaders

  • Leadership styles and their impact on team performance

  • Case Study: Successful leadership transformations

Module 2: Communication and Team Dynamics

  • The art of active listening and clear communication

  • Managing team expectations and fostering collaboration

  • Handling difficult conversations and workplace conflicts

  • Techniques for giving and receiving feedback

  • Real-Life Project: Developing a team communication strategy

Module 3: Performance Management and Motivation

  • Setting clear performance goals and objectives

  • Motivating employees for enhanced productivity

  • Coaching and mentoring techniques for team development

  • Conducting performance appraisals and managing underperformance

  • Case Study: Employee engagement strategies in high-performing organizations

Module 4: Time Management, Delegation, and Decision-Making

  • Effective time management techniques for managers

  • Prioritization strategies and avoiding time-wasting activities

  • Delegation best practices and overcoming delegation challenges

  • Data-driven decision-making and problem-solving approaches

  • Real-Life Project: Creating an action plan for improved workplace efficiency

Module 5: Emotional Intelligence and Workplace Leadership

  • Understanding and developing emotional intelligence (EQ)

  • Managing stress and maintaining resilience in leadership

  • Building strong relationships with teams and stakeholders

  • Ethical leadership and corporate responsibility

  • Final Project Presentation: Leadership action plan for workplace success

Impact

Where the change lands

Organizational Impact

  • Stronger leadership pipeline to support growth

  • Improved team performance and productivity

  • Better communication and reduced workplace conflict

  • Enhanced employee engagement and retention

Individual Impact

  • Confidence in managing and leading teams

  • Practical skills in performance management and communication

  • Improved ability to handle challenges in supervisory roles

  • Strong foundation for long-term leadership success

Dates and locations

Upcoming intakes

Every intake is limited to a small cohort. Booking closes when a date fills or three weeks before the start, whichever comes first.

Full calendar
FAQs

Common questions.

Still not sure? Send us a note and a facilitator will get back to you within a business day.

Define goals and roles clearly, use specific metrics for success, and have regular check-ins to ensure everyone is aligned and on track.

Course finder

Find the right course for you

Prefer to talk it through? Send us an enquiry and a facilitator will scope a fit within a business day.

For corporate teams

Training 10+ professionals?

We deliver Training on Leadership and Management Skills for New Managers and Supervisors in-house at your offices, at a venue we arrange, or fully virtual. Customise the curriculum against your KPIs, and get a bespoke price for the cohort size you need.