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NITA AccreditedIntermediatePhysical + Virtual5 daysLEC023

Training on Leading with Emotional Excellence

Master leading with emotional intelligence and enhance your leadership effectiveness. Learn to understand and manage emotions, build strong relationships, and inspire your team.

Next intake

20 Jul 2026 · Nakuru

View all dates

Duration

5 days

Live instruction

Delivery

Physical + Virtual

Cohort based

Level

Intermediate

Working professionals

Certification

NITA reimbursable

For Kenyan cohorts

Language

English

All materials

Overview

About this programme

Corporate leaders and outstanding performers are not defined by their IQ or even their job skills, but by their Emotional Intelligence: a set of competencies that distinguishes how people manage feelings, interact and communicate. Unlike IQ, Emotional Intelligence Quotient (EQ) continues to develop with life experiences. Understanding and raising your Emotional Intelligence is essential to your success and leadership potential. EQ is the barometer of excellence on virtually any job.

The Leading with Emotional Excellence: Psychology of Innovative Leadership training course will enable participants to appreciate that their daily encounters are shaped not just by their rational judgment and personal history, but are largely influenced by their perceptions and expectations. Participants will be given skills and knowledge to apply EQ in the workplace to enhance their teamwork.

Course Duration

5 Days

Who Should Attend

  • All professionals & leaders who need to have in-depth knowledge of human behaviors
  • Anyone who is interested in developing themselves to be a better leader
Learning outcomes

What you'll walk away with

By the end of this course, participants will be able to:

  • Understand the key components of emotional intelligence and their impact on leadership.
  • Develop self-awareness and self-regulation skills to manage personal emotions effectively.
  • Cultivate motivation and resilience to maintain a positive leadership presence.
  • Enhance empathy to better understand and respond to the needs of team members.
  • Improve social skills to build strong relationships and foster a collaborative work environment.
  • Apply emotional intelligence principles to real-world leadership challenges and scenarios.
Course modules

What we cover, module by module

Module 1: What is Emotional Excellence

  • Introduction to Emotional Intelligence (EQ)
  • Intrapersonal & Interpersonal Skills
  • Understanding EQ in the Workplace
  • Identifying your EQ style
  • Using EQ for Innovative Teamwork
  • Removing blocks to teamwork through EQ
  • Developing self-awareness for team collaboration
  • Case Study:Analysis of a team that improved performance through EQ interventions.
  • Practical:Participants complete an EQ self-assessment and reflect on personal strengths and weaknesses.

Module 2: Developing EQ Personal Competencies

  • Understanding personal EQ competencies
  • Recognising emotions and their effects
  • Accurate self-assessment for personal transformation
  • Identifying strengths and weaknesses
  • Self-confidence and sense of personal worth
  • Managing internal states, impulses, and resources
  • Self-control for enhancing teamwork
  • Developing trustworthiness for corporate transformation
  • Case Study:Example of a leader who transformed team culture using personal EQ development.
  • Practical:Exercises in self-awareness, impulse control, and trust-building activities.

Module 3: EQ Practices for Innovative Teamwork

  • EQ adaptability and innovative skills
  • Developing EQ competencies for effective teamwork
  • Practicing empathy in team settings
  • Developing others and service orientation
  • Self-motivation for collaborative success
  • Innovative leadership to enhance teamwork
  • Flexibility in handling changes
  • Case Study:A cross-functional team achieving breakthrough results through EQ practices.
  • Practical:Team exercises to practice empathy, motivation, and adaptability in simulated scenarios.

Module 4: Developing EQ Competencies for Leadership and Teamwork

  • Listening openly and conveying convincing messages
  • Negotiating and resolving disagreements
  • Inspiring and guiding individuals & teams
  • Instituting and managing change
  • Nurturing relationships and creating team synergy
  • Working towards shared goals
  • Case Study:A corporate project turnaround achieved through EQ-based leadership.
  • Practical:Role-playing exercises in negotiation, conflict resolution, and team guidance.

Module 5: Personal and Corporate Transformation through EQ

  • EQ for corporate transformation processes
  • Applying EQ in performance management cycles
  • Establishing and achieving key result areas
  • Coaching & counselling for managing performance
  • Leading performance management with EQ
  • Interpersonal skills for high-performing teams
  • Embedding EQ values for sustained transformation
  • Case Study:An organization that successfully embedded EQ into performance culture.
  • Practical:Developing a personal and team action plan to apply EQ principles in the workplace.
Impact

Where the change lands

Organizational Impact

  • Enhances team cohesion and collaboration through emotionally intelligent leadership

  • Improves employee engagement, communication, and overall workplace culture

  • Reduces conflicts and promotes a positive work environment

  • Strengthens organizational resilience and adaptability through effective leadership

Individual Impact

  • Increases self-awareness and emotional regulation in professional settings

  • Builds advanced leadership and interpersonal skills

  • Enhances decision-making, influence, and relationship management

  • Positions participants as empathetic, effective, and innovative leaders

Dates and locations

Upcoming intakes

Every intake is limited to a small cohort. Booking closes when a date fills or three weeks before the start, whichever comes first.

Full calendar
FAQs

Common questions.

Still not sure? Send us a note and a facilitator will get back to you within a business day.

It’s the ability to understand and manage your own emotions, recognize the emotions of others, and use this insight to lead with greater impact and empathy.

Course finder

Find the right course for you

Prefer to talk it through? Send us an enquiry and a facilitator will scope a fit within a business day.

For corporate teams

Training 10+ professionals?

We deliver Training on Leading with Emotional Excellence in-house at your offices, at a venue we arrange, or fully virtual. Customise the curriculum against your KPIs, and get a bespoke price for the cohort size you need.