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NITA AccreditedIntermediatePhysical + Virtual5 daysTOMR396

Training on Modern Records Management with AI & Automation

Master electronic records management, AI-driven classification, and automated workflows for secure and compliant document control.

Next intake

20 Jul 2026 · Nakuru

View all dates

Duration

5 days

Live instruction

Delivery

Physical + Virtual

Cohort based

Level

Intermediate

Working professionals

Certification

NITA reimbursable

For Kenyan cohorts

Language

English

All materials

Overview

About this programme

In today’s digital-first environment, organizations generate vast volumes of records across physical and electronic platforms. Without structured records management systems, institutions face risks related to compliance, data loss, inefficiency, and poor decision-making.

This course equips participants with modern records management principles enhanced by Artificial Intelligence (AI) and automation technologies. It explores electronic document management systems (EDMS), AI-driven classification, automated retention scheduling, digital archiving, cybersecurity considerations, and regulatory compliance. The program supports improved transparency, operational efficiency, data security, and governance.

Duration

5 Days

Who Should Attend

  • Records and Archives Officers

  • Registry Staff and Document Controllers

  • ICT and Digital Transformation Teams

  • Compliance and Risk Officers

  • Legal and Governance Officers

  • HR and Administrative Managers

  • Public Sector Administrators

  • Corporate Operations Managers

  • Audit and Internal Control Teams

Learning outcomes

What you'll walk away with

By the end of this course, participants will be able to:

  • Understand modern records management principles and standards

  • Differentiate between physical and electronic records management systems

  • Apply AI tools for automated document classification and indexing

  • Develop digital retention and disposal schedules

  • Implement electronic document management systems (EDMS)

  • Strengthen compliance with regulatory and data protection frameworks

  • Improve records security and access control

  • Design automation workflows for records lifecycle management

Course modules

What we cover, module by module

Module 1: Foundations of Modern Records Management

  • Records lifecycle management
  • Legal and regulatory frameworks
  • Records classification systems
  • Transition from paper-based to digital systems
  • Case Study: Compliance failure due to poor record-keeping in a public institution.
  • Practical: Mapping records lifecycle within participants’ departments.

Module 2: Electronic Document & Records Management Systems (EDRMS)

  • Features of EDRMS
  • Metadata standards
  • Digital filing structures
  • Cloud vs on-premise solutions
  • Case Study: Implementation of an electronic document management system in a financial institution.
  • Practical: Designing a digital filing taxonomy.

Module 3: AI in Records Management

  • AI-driven document classification
  • Optical Character Recognition (OCR)
  • Automated indexing and tagging
  • Intelligent search and retrieval systems
  • Case Study: AI automation reducing manual filing errors in a corporate setting.
  • Practical: Evaluating AI tools for records automation.

Module 4: Automation & Workflow Management

  • Workflow automation tools
  • Automated approvals and routing
  • Retention and disposal automation
  • Integration with ERP and HR systems
  • Case Study: Workflow digitization in a government registry.
  • Practical: Designing an automated records workflow process.

Module 5: Compliance, Risk & Data Protection

  • Data protection laws and compliance
  • Information governance frameworks
  • Risk assessment in records management
  • Audit readiness and documentation controls
  • Case Study: Data breach caused by poor access control mechanisms.
  • Practical: Developing a records risk mitigation plan.

Module 6: Digital Archiving & Long-Term Preservation

  • Digital archiving standards
  • Backup and disaster recovery strategies
  • Cloud security considerations
  • Sustainability of digital records
  • Case Study: Loss of institutional archives due to inadequate digital backup systems.
  • Practical: Designing a digital archiving and preservation strategy.
Impact

Where the change lands

Personal Impact

  • Enhanced digital records management skills

  • Improved efficiency in document handling

  • Greater confidence in AI-powered tools

  • Strengthened compliance and governance knowledge

  • Increased professional value in digital transformation initiatives

Organizational Impact

  • Reduced operational inefficiencies

  • Improved compliance and audit readiness

  • Enhanced data security and risk management

  • Faster document retrieval and decision-making

  • Strengthened institutional memory and governance

Dates and locations

Upcoming intakes

Every intake is limited to a small cohort. Booking closes when a date fills or three weeks before the start, whichever comes first.

Full calendar
FAQs

Common questions.

Still not sure? Send us a note and a facilitator will get back to you within a business day.

This course is ideal for records officers, ICT staff, compliance managers, HR officers, auditors, and administrators in banks, NGOs, public institutions, and corporations.

Course finder

Find the right course for you

Prefer to talk it through? Send us an enquiry and a facilitator will scope a fit within a business day.

For corporate teams

Training 10+ professionals?

We deliver Training on Modern Records Management with AI & Automation in-house at your offices, at a venue we arrange, or fully virtual. Customise the curriculum against your KPIs, and get a bespoke price for the cohort size you need.