About this programme

The Online Banking & Payments course equips professionals with a comprehensive understanding of digital payment ecosystems, online banking technologies, cybersecurity in finance, and regulatory frameworks shaping the modern financial landscape. The course blends technical, operational, and strategic perspectives and enabling participants to design, manage, and secure digital payment systems effectively.

Duration

5 Days

Who Should Attend

Banking and financial services professionals
Fintech and digital banking innovators
Payment systems and operations managers
IT, cybersecurity, and compliance officers
Policy analysts and regulators in financial services

Learning outcomes

What you'll walk away with

By the end of this training, participants will be able to:

Understand the structure and operations of online banking systems.
Evaluate emerging digital payment methods and technologies.
Manage risks associated with electronic and mobile transactions.
Apply cybersecurity and data protection best practices in online banking.
Navigate global and local regulatory frameworks governing digital payments.

Course modules

What we cover, module by module

Module 1: Digital Transformation in Banking

Evolution of online and mobile banking systems
Digital-first banking models and customer expectations
Integrating core banking systems with digital platforms
Case Study: Digital transformation journey of a leading African bank

Module 2: Overview of Digital Payment Systems

Payment gateways, processors, and APIs
Cards, wallets, and mobile money ecosystems
Cross-border and real-time payment systems
Case Study: How M-Pesa revolutionized mobile payments

Module 3: Security and Fraud Management in Online Transactions

Cybersecurity threats and vulnerabilities in payments
Authentication, encryption, and fraud prevention techniques
Incident response and fraud investigation frameworks
Case Study: Lessons from major online payment breaches

Module 4: Regulatory and Compliance Frameworks

PSD2, AML/CFT, GDPR, and other global standards
Central Bank regulations on digital banking and e-payments
Risk-based compliance monitoring and reporting
Case Study: Navigating fintech regulation in Kenya and the EU

Module 5: Future of Payments and Financial Innovation

AI, blockchain, and biometrics in digital banking
Open banking and embedded finance trends
Designing inclusive and sustainable payment ecosystems
Case Study: The rise of Central Bank Digital Currencies (CBDCs)

Impact

Where the change lands

Organisation Impact

Enhanced digital banking and payment service delivery.
Improved customer trust through secure and compliant systems.
Competitive advantage in adopting cutting-edge payment technologies.

Individual Impact

Gain a strong grasp of online payment systems and transaction flows.
Improve operational efficiency and security in digital banking environments.
Develop insights into fintech innovation and financial inclusion strategies.

Dates and locations

Upcoming intakes

Every intake is limited to a small cohort. Booking closes when a date fills or three weeks before the start, whichever comes first.

Full calendar

City	Starts	Ends	Delivery	Book
NakuruNext	20 Jul 2026	24 Jul 2026	In-Person	Book
Kigali	20 Jul 2026	24 Jul 2026	In-Person	Book
Accra	20 Jul 2026	24 Jul 2026	In-Person	Book
Kisumu	27 Jul 2026	31 Jul 2026	In-Person	Book
Johannesburg	27 Jul 2026	31 Jul 2026	In-Person	Book
Dakar	27 Jul 2026	31 Jul 2026	In-Person	Book