About this programme

This course provides participants with comprehensive knowledge and practical skills in pension administration and retirement benefits management. The course covers pension schemes, regulatory frameworks, contributions, benefits processing, record management, compliance, and governance. Through case studies, practical exercises, and interactive discussions, participants will learn how to effectively manage pension schemes, ensure regulatory compliance, and safeguard members’ retirement benefits.

Duration

5 days

Who Should Attend

Pension administrators and trustees
HR and payroll officers
Finance and accounts professionals
Compliance and risk officers
Public and private sector officers managing pension schemes

Learning outcomes

What you'll walk away with

By the end of this training, participants will be able to:

Understand pension systems and scheme structures
Administer pension contributions and benefits accurately
Ensure compliance with pension laws and regulations
Maintain accurate pension records and reports
Apply best practices in pension governance and risk management

Course modules

What we cover, module by module

Module 1: Introduction to Pension Administration

Overview of pension systems and retirement benefits
Types of pension schemes (DB, DC, hybrid)
Roles of trustees, administrators, sponsors, and regulators
Case Study: Comparison of public vs private pension schemes
Practical: Mapping pension scheme stakeholders and roles

Module 2: Legal & Regulatory Framework for Pensions

Pension laws, regulations, and guidelines
Compliance and reporting requirements
Governance and fiduciary responsibilities
Case Study: Regulatory breaches and penalties in pension schemes
Practical: Reviewing compliance requirements for a pension scheme

Module 3: Contributions, Benefits & Records Management

Pension contributions and remittances
Benefits calculation and processing
Member records, data accuracy, and documentation
Case Study: Errors in pension contribution management
Practical: Calculating pension benefits and updating member records

Module 4: Pension Fund Management, Risk & Governance

Pension fund investment basics
Risk management and internal controls
Ethics, transparency, and accountability
Case Study: Pension fund mismanagement scenarios
Practical: Identifying risks and designing control measures

Module 5: Digital Tools & Best Practices in Pension Administration

Pension administration systems and automation
Reporting, audits, and performance monitoring
Emerging trends in pension management
Case Study: Digital transformation of pension administration
Practical: Designing a modern pension administration workflow

Impact

Where the change lands

Personal Impact:

Improved competence in pension administration
Enhanced compliance and record management skills
Increased confidence in handling pension schemes

Organizational Impact:

Improved pension governance and regulatory compliance
Reduced risks and administrative errors
Enhanced trust and transparency in pension management

Dates and locations

Upcoming intakes

Every intake is limited to a small cohort. Booking closes when a date fills or three weeks before the start, whichever comes first.

Full calendar

City	Starts	Ends	Delivery	Book
NakuruNext	20 Jul 2026	24 Jul 2026	In-Person	Book
Kigali	20 Jul 2026	24 Jul 2026	In-Person	Book
Accra	20 Jul 2026	24 Jul 2026	In-Person	Book
Kisumu	27 Jul 2026	31 Jul 2026	In-Person	Book
Johannesburg	27 Jul 2026	31 Jul 2026	In-Person	Book
Dakar	27 Jul 2026	31 Jul 2026	In-Person	Book