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NITA AccreditedIntermediatePhysical + Virtual5 daysTOPS258

Training on Public Sector Credit and Revenue Collection

Enhance your expertise in public sector credit and revenue collection through strategies that promote transparency, accountability, and fiscal efficiency.

Next intake

20 Jul 2026 · Nakuru

View all dates

Duration

5 days

Live instruction

Delivery

Physical + Virtual

Cohort based

Level

Intermediate

Working professionals

Certification

NITA reimbursable

For Kenyan cohorts

Language

English

All materials

Overview

About this programme

Efficient credit and revenue collection are critical to ensuring sustainable public sector financing. This course equips participants with practical tools and strategies to manage credit risks, strengthen revenue streams, and improve collection performance in government institutions, parastatals, and public enterprises. Participants will explore policy frameworks, accountability mechanisms, data-driven monitoring, and the integration of technology to enhance efficiency and transparency.

Duration

5 Days

Who Should Attend

  • Revenue officers and collection managers

  • Finance and treasury officers

  • Public sector accountants and auditors

  • Policy makers and administrators

  • Compliance and internal audit officers

Learning outcomes

What you'll walk away with

By the end of the training, participants will be able to:

  • Understand the fundamentals of public sector credit and revenue systems

  • Develop and enforce effective credit and collection policies

  • Utilize performance-based approaches to enhance revenue generation

  • Apply legal and ethical frameworks in debt management

  • Use data analytics and digital tools to improve transparency and decision-making

Course modules

What we cover, module by module

Module 1: Fundamentals of Public Sector Credit and Revenue Systems

  • Overview of revenue sources in the public sector

  • Understanding public credit management frameworks

  • The role of transparency and accountability in revenue administration

  • Relationship between fiscal policy and revenue performance

  • Case Study: Successful revenue restructuring in a municipal government


Module 2: Policy Development and Credit Control in the Public Sector

  • Establishing effective public credit and collection policies

  • Risk identification and mitigation strategies

  • Integrating budgetary planning with credit policies

  • Coordination between revenue agencies and financial departments

  • Case Study: Policy-driven credit management reform in a government agency


Module 3: Revenue Collection Strategies and Techniques

  • Designing efficient billing, invoicing, and follow-up systems

  • Managing arrears and delinquent accounts

  • Leveraging technology and automation in collection processes

  • Performance metrics and accountability tools

  • Case Study: Implementing a digital revenue collection system in a county government


Module 4: Legal, Ethical, and Governance Frameworks in Public Finance

  • Legal provisions governing public debt and revenue collection

  • Ethical conduct and integrity in revenue administration

  • Compliance with public finance and audit laws

  • Managing disputes and enforcement procedures

  • Case Study: Addressing compliance gaps in public debt recovery


Module 5: Performance Monitoring, Data Analytics, and Reporting

  • Using data-driven tools to assess collection efficiency

  • Key performance indicators (KPIs) for public sector revenue

  • Revenue forecasting and cash flow monitoring

  • Building accountability through transparent reporting

  • Case Study: Data analytics for improving tax and non-tax revenue collection

Impact

Where the change lands

Organizational Impact:

  • Strengthened revenue collection efficiency and accountability

  • Reduced arrears and improved cash flow management

  • Enhanced compliance with public finance laws and regulations

Individual Impact:

  • Improved competence in revenue collection and debt recovery

  • Stronger understanding of credit and compliance mechanisms

  • Increased confidence in policy implementation and monitoring

Dates and locations

Upcoming intakes

Every intake is limited to a small cohort. Booking closes when a date fills or three weeks before the start, whichever comes first.

Full calendar
FAQs

Common questions.

Still not sure? Send us a note and a facilitator will get back to you within a business day.

Ideal for public sector officers involved in credit control, revenue management, and financial oversight.

Course finder

Find the right course for you

Prefer to talk it through? Send us an enquiry and a facilitator will scope a fit within a business day.

For corporate teams

Training 10+ professionals?

We deliver Training on Public Sector Credit and Revenue Collection in-house at your offices, at a venue we arrange, or fully virtual. Customise the curriculum against your KPIs, and get a bespoke price for the cohort size you need.