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NITA AccreditedIntermediatePhysical + Virtual5 daysRMEC

Training on Records Management Essentials

Master records management essentials. Learn to organize, store, and retrieve records efficiently and effectively.

Next intake

20 Jul 2026 · Nakuru

View all dates

Duration

5 days

Live instruction

Delivery

Physical + Virtual

Cohort based

Level

Intermediate

Working professionals

Certification

NITA reimbursable

For Kenyan cohorts

Language

English

All materials

Overview

About this programme

Records Management Essentials Course is designed to equip professionals with fundamental skills and knowledge to efficiently handle organizational records. Participants will learn best practices in managing both physical and digital records, from creation and maintenance to retention and disposal, ensuring compliance with legal requirements and standards. This course will provide practical approaches to organizing, storing, retrieving, and safeguarding valuable records, enhancing the overall productivity and operational efficiency of their organization. This course will provide participants with both theoretical and practical skills essential for managing records efficiently in today’s business environment.

Duration

5 Days

Who Should Attend

  • Administrative and office staff
  • Records management officers
  • Document controllers
  • Compliance officers
  • Legal professionals responsible for handling documents
  • Archivists and librarians
  • IT professionals involved in data management
  • Managers responsible for overseeing record-keeping functions
Learning outcomes

What you'll walk away with

By the end of this course, participants will be able to:

  • Understand the principles and best practices of effective records management.
  • Identify the lifecycle of records and implement appropriate management techniques at each stage.
  • Ensure compliance with relevant laws, regulations, and organizational policies related to record-keeping.
  • Develop and implement a records retention and disposal policy that aligns with organizational needs.
  • Utilize digital tools and systems for efficient record storage, access, and retrieval.
  • Safeguard records against unauthorized access, loss, or damage.
  • Evaluate and streamline current records management practices to improve operational efficiency.
Course modules

What we cover, module by module

Module 1: Foundations of Records Management

  • Introduction to records management concepts and principles
  • Importance of records management in organizational operations
  • Types of records: physical, electronic, and digital records
  • Overview of records management standards, policies, and regulations
  • The role of records management in accountability and decision-making
  • Case Study: Improving operational efficiency through structured records management
  • Practical Activity: Identifying and categorizing organizational records

Module 2: Records Lifecycle Management

  • Records creation, classification, and indexing systems
  • Records storage, maintenance, retrieval, and tracking procedures
  • Retention schedules and records disposal methods
  • Archiving and preservation techniques for long-term records management
  • Managing active, semi-active, and inactive records
  • Case Study: Implementing a records retention and retrieval system in an organization
  • Practical Exercise: Developing a records classification and retention schedule

Module 3: Digital Records Management and Data Security

  • Introduction to Electronic Document and Records Management Systems (EDRMS)
  • Digitization of physical records and document scanning processes
  • Cloud storage, backup systems, and digital archiving
  • Data security, confidentiality, and access control measures
  • Cybersecurity risks and protection strategies for digital records
  • Case Study: Transitioning from paper-based to digital records management systems
  • Practical Demo: Setting up a secure digital filing and document management workflow

Module 4: Legal Compliance, Risk Management, and Governance

  • Records management laws, regulations, and compliance requirements
  • Risk management in records handling and information governance
  • Privacy, confidentiality, and data protection practices
  • Audit readiness and regulatory reporting requirements
  • Developing organizational records management policies and procedures
  • Case Study: Managing compliance risks through effective records governance
  • Practical Activity: Conducting a records management compliance assessment

Module 5: Best Practices and Continuous Improvement in Records Management

  • Best practices for efficient records and information management
  • Improving records accessibility and workflow efficiency
  • Monitoring and evaluating records management performance
  • Emerging trends and technologies in records management
  • Building a sustainable records management culture within organizations
  • Case Study: Successful modernization of records management operations
  • Final Project: Developing a records management improvement plan for an organization
Impact

Where the change lands

Organizational Impact

  • Boost efficiency and productivity by enabling quick access to information.

  • Reduce legal and compliance risks with systematic records management.

  • Strengthen business continuity through secure, recoverable records.

  • Cut storage costs and streamline organizational processes.

Personal Impact

  • Gain a universally valuable skill relevant across industries.

  • Build a strong foundation for roles in administration, compliance, and management.

  • Contribute directly to efficiency and legal compliance.

  • Improve personal organization with practical file and information management strategies.

Dates and locations

Upcoming intakes

Every intake is limited to a small cohort. Booking closes when a date fills or three weeks before the start, whichever comes first.

Full calendar
FAQs

Common questions.

Still not sure? Send us a note and a facilitator will get back to you within a business day.

The goal is to provide a solid foundation in records management. You'll learn the essential processes and best practices for creating, storing, and disposing of records to ensure compliance and accessibility.

Course finder

Find the right course for you

Prefer to talk it through? Send us an enquiry and a facilitator will scope a fit within a business day.

For corporate teams

Training 10+ professionals?

We deliver Training on Records Management Essentials in-house at your offices, at a venue we arrange, or fully virtual. Customise the curriculum against your KPIs, and get a bespoke price for the cohort size you need.