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Ideal Workplace Solutions
NITA AccreditedIntermediatePhysical + Virtual5 daysTOSE438

Training on Stakeholder Engagement & Communication in Projects

Learn how to identify, engage, and communicate with project stakeholders to ensure alignment and project success.

Next intake

20 Jul 2026 · Nakuru

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Duration

5 days

Live instruction

Delivery

Physical + Virtual

Cohort based

Level

Intermediate

Working professionals

Certification

NITA reimbursable

For Kenyan cohorts

Language

English

All materials

Overview

About this programme

Successful projects rely heavily on effective stakeholder engagement and clear communication. Misaligned expectations, poor communication, and lack of stakeholder involvement can lead to project delays, increased costs, and failed objectives.

This course equips participants with practical strategies and tools to identify, engage, and communicate effectively with all project stakeholders. The training covers stakeholder mapping, communication planning, conflict management, and techniques to foster collaboration and project buy-in.

Participants will gain skills to manage diverse stakeholder groups, communicate project goals clearly, and build strong relationships that enhance project success.

Duration

5 Days

Who Should Attend

  • Project managers and team leaders

  • Program and portfolio managers

  • Communication and public relations professionals

  • Project sponsors and executives

  • Stakeholder engagement officers

Learning outcomes

What you'll walk away with

By the end of this course, participants will be able to:

  • Identify and analyze project stakeholders effectively

  • Develop tailored stakeholder engagement strategies

  • Design communication plans aligned with project objectives

  • Manage conflicts and foster collaboration

  • Monitor stakeholder satisfaction and engagement success

Course modules

What we cover, module by module

Module 1: Introduction to Stakeholder Engagement

  • Importance of stakeholders in project success

  • Identifying stakeholders and analyzing their influence and interest

  • Stakeholder mapping techniques

  • Case Study: Stakeholder challenges in large infrastructure projects

Module 2: Communication Strategies for Projects

  • Developing effective project communication plans

  • Choosing communication channels and frequency

  • Tailoring messages for different stakeholder groups

  • Practical Exercise: Designing a project communication plan

Module 3: Building Stakeholder Relationships

  • Techniques for engagement and collaboration

  • Trust-building and transparency in project communication

  • Handling difficult stakeholders and resistance

  • Case Study: Successful stakeholder relationship management

Module 4: Conflict Management & Negotiation

  • Understanding sources of stakeholder conflict

  • Conflict resolution strategies

  • Negotiation skills for project success

  • Workshop: Managing stakeholder conflicts in a simulated project scenario

Module 5: Monitoring, Feedback & Continuous Engagement

  • Measuring stakeholder engagement effectiveness

  • Collecting feedback and improving communication

  • Ensuring continuous involvement throughout the project lifecycle

  • Final Workshop: Developing a stakeholder engagement and communication roadmap

Impact

Where the change lands

Individual Impact

  • Improved stakeholder management and communication skills

  • Enhanced ability to resolve conflicts and influence stakeholders

  • Stronger leadership and project collaboration capabilities

  • Practical skills to foster engagement and project support

Organizational Impact

  • Increased stakeholder buy-in and project support

  • Improved project delivery and reduced risks of miscommunication

  • Enhanced team collaboration and efficiency

  • Stronger reputation with internal and external stakeholders

Dates and locations

Upcoming intakes

Every intake is limited to a small cohort. Booking closes when a date fills or three weeks before the start, whichever comes first.

Full calendar
FAQs

Common questions.

Still not sure? Send us a note and a facilitator will get back to you within a business day.

Yes, it is designed for project managers, team leaders, and stakeholders involved in projects.

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Course finder

Find the right course for you

Prefer to talk it through? Send us an enquiry and a facilitator will scope a fit within a business day.

For corporate teams

Training 10+ professionals?

We deliver Training on Stakeholder Engagement & Communication in Projects in-house at your offices, at a venue we arrange, or fully virtual. Customise the curriculum against your KPIs, and get a bespoke price for the cohort size you need.

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