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NITA AccreditedIntermediatePhysical + Virtual5 daysTOSB648

Training on Strategic B2B Sales & Account Management

Strategic B2B sales training focused on account management, client retention, and revenue growth.

Next intake

20 Jul 2026 · Nakuru

View all dates

Duration

5 days

Live instruction

Delivery

Physical + Virtual

Cohort based

Level

Intermediate

Working professionals

Certification

NITA reimbursable

For Kenyan cohorts

Language

English

All materials

Overview

About this programme

Winning and retaining high-value clients in B2B markets requires a strategic, relationship-driven approach. This course equips professionals with advanced skills in account management, consultative selling, and long-term client engagement.

Participants will learn how to identify growth opportunities, manage key accounts, and develop winning sales strategies that drive sustainable revenue and strong business partnerships.

Duration

5 Days

Who Should Attend

  • B2B sales professionals and account managers
  • Business development executives
  • Key account managers
  • Sales team leaders and managers
Learning outcomes

What you'll walk away with

By the end of the course, participants will be able to:

  • Develop strategic B2B sales plans
  • Manage and grow key accounts effectively
  • Apply consultative and solution-based selling
  • Strengthen client relationships and retention
  • Identify upselling and cross-selling opportunities
Course modules

What we cover, module by module

Module 1: B2B Sales Strategy & Market Insights

  • Understanding B2B buying behavior
  • Sales planning and pipeline management
  • Identifying high-value prospects
  • Exercise: Market segmentation

Module 2: Key Account Management

  • Account mapping and stakeholder analysis
  • Building strategic relationships
  • Managing long-term contracts
  • Workshop: Account planning

Module 3: Consultative & Value-Based Selling

  • Needs analysis and solution selling
  • Crafting value propositions
  • Positioning products/services effectively
  • Role Play: Client engagement

Module 4: Negotiation & Relationship Management

  • Advanced negotiation strategies
  • Handling complex client expectations
  • Conflict resolution in B2B sales
  • Case Study: Strategic negotiations

Module 5: Growth, Retention & Performance

  • Upselling and cross-selling techniques
  • Customer retention strategies
  • Measuring sales performance and KPIs
  • Capstone Exercise: Account growth strategy
Impact

Where the change lands

Individual Impact

  • Enhanced strategic selling skills
  • Improved client relationship management
  • Increased deal size and conversion rates

Organizational Impact

  • Stronger client retention and loyalty
  • Increased revenue from key accounts
  • Improved sales strategy execution

Dates and locations

Upcoming intakes

Every intake is limited to a small cohort. Booking closes when a date fills or three weeks before the start, whichever comes first.

Full calendar
FAQs

Common questions.

Still not sure? Send us a note and a facilitator will get back to you within a business day.

It focuses on B2B sales strategy, key account management, and long-term client relationship development.

Course finder

Find the right course for you

Prefer to talk it through? Send us an enquiry and a facilitator will scope a fit within a business day.

For corporate teams

Training 10+ professionals?

We deliver Training on Strategic B2B Sales & Account Management in-house at your offices, at a venue we arrange, or fully virtual. Customise the curriculum against your KPIs, and get a bespoke price for the cohort size you need.