Training on Supervisory Skills Development
Master supervisory skills and become an effective leader. Learn to motivate and inspire teams, provide constructive feedback, and create a positive environment
Next intake
20 Jul 2026 · Nakuru
Duration
5 days
Live instruction
Delivery
Physical + Virtual
Cohort based
Level
Intermediate
Working professionals
Certification
NITA reimbursable
For Kenyan cohorts
Language
English
All materials
About this programme
Effective supervisory skills are crucial for fostering team productivity, engagement, and overall success. This course equips participants with essential supervisory skills to lead and manage teams effectively, handle conflicts, and motivate employees to achieve organizational goals. By attending, you will gain practical tools, techniques, and insights to enhance your supervisory capabilities, ultimately leading to improved team performance and job satisfaction. Through a mix of lectures, interactive discussions, role-playing, and group activities, participants will learn how to effectively lead teams, navigate challenges, and create an environment conducive to success. The course emphasizes practical applications of supervisory concepts, enabling participants to apply what they learn directly to their work environments.
Duration
5 Days
Who Should Attend
- New supervisors and team leaders
- Aspiring supervisors seeking to enhance their leadership skills
- Mid-level managers looking to refine their supervisory capabilities
- Anyone responsible for managing or leading teams in any industry
What you'll walk away with
By the end of this course, participants will be able to:
- Understand the role and responsibilities of a supervisor in the workplace.
- Develop effective communication and interpersonal skills for managing teams.
- Apply conflict resolution techniques to address workplace challenges.
- Utilize motivational strategies to enhance employee performance and engagement.
- Implement performance management practices for ongoing team development.
- Foster a positive team culture that encourages collaboration and productivity.
What we cover, module by module
Module 1: Introduction to Supervisory Skills
- Understanding the Supervisor’s Role
- Key Responsibilities of a Supervisor
- Differences Between Supervisors and Managers
- Overview of Effective Leadership Styles
Module 2: Communication Skills for Supervisors
- The Importance of Effective Communication
- Verbal and Non-Verbal Communication Techniques
- Active Listening and Feedback
- Building Trust and Rapport with Team Members
Module 3: Conflict Resolution and Problem-Solving
- Understanding Conflict in the Workplace
- Techniques for Conflict Resolution
- Strategies for Managing Difficult Conversations
- Problem-Solving Frameworks for Supervisors
Module 4: Motivation and Team Engagement
- Theories of Motivation in the Workplace
- Recognizing Individual and Team Needs
- Strategies to Enhance Employee Engagement
- Reward and Recognition Practices
Module 5: Performance Management and Team Development
- Setting Goals and Expectations
- Conducting Performance Reviews and Feedback Sessions
- Creating Development Plans for Team Members
- Building a Collaborative and Inclusive Team Culture
Where the change lands
Organizational Impact
-
Improved team performance and productivity
-
Stronger employee motivation and engagement
-
Better conflict resolution and reduced workplace friction
-
Enhanced leadership pipeline within the organization
Individual Impact
-
Increased confidence in supervisory roles
-
Stronger leadership, communication, and decision-making skills
-
Practical strategies for motivating and managing teams
-
Improved ability to handle workplace challenges effectively
Dates and locations
Upcoming intakes
Every intake is limited to a small cohort. Booking closes when a date fills or three weeks before the start, whichever comes first.
| City | Starts | Ends | Delivery | Book |
|---|---|---|---|---|
NakuruNext | 20 Jul 2026 | 24 Jul 2026 | In-Person | Book |
Kigali | 20 Jul 2026 | 24 Jul 2026 | In-Person | Book |
Accra | 20 Jul 2026 | 24 Jul 2026 | In-Person | Book |
Kisumu | 27 Jul 2026 | 31 Jul 2026 | In-Person | Book |
Johannesburg | 27 Jul 2026 | 31 Jul 2026 | In-Person | Book |
Dakar | 27 Jul 2026 | 31 Jul 2026 | In-Person | Book |
- NakuruNext
20 Jul → 24 Jul·In-Person
Book this intake - Kigali
20 Jul → 24 Jul·In-Person
Book this intake - Accra
20 Jul → 24 Jul·In-Person
Book this intake - Kisumu
27 Jul → 31 Jul·In-Person
Book this intake - Johannesburg
27 Jul → 31 Jul·In-Person
Book this intake - Dakar
27 Jul → 31 Jul·In-Person
Book this intake
Common questions.
Still not sure? Send us a note and a facilitator will get back to you within a business day.
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Course finder
Find the right course for you
Prefer to talk it through? Send us an enquiry and a facilitator will scope a fit within a business day.
For corporate teams
Training 10+ professionals?
We deliver Training on Supervisory Skills Development in-house at your offices, at a venue we arrange, or fully virtual. Customise the curriculum against your KPIs, and get a bespoke price for the cohort size you need.