Training for ICT Managers in SACCOs
Training for SACCO ICT Managers: Master strategic planning, cybersecurity, and digital transformation to protect your institution and drive growth.
Next intake
20 Jul 2026 · Nakuru
Duration
5 days
Live instruction
Delivery
Physical + Virtual
Cohort based
Level
Intermediate
Working professionals
Certification
NITA reimbursable
For Kenyan cohorts
Language
English
All materials
About this programme
In the digital era, the ICT Manager is no longer just a technical specialist but a strategic leader driving security, efficiency, and innovation within a SACCO. This intensive 5 day training is designed to equip ICT managers with the practical leadership and technical skills needed to manage modern financial systems and support institutional growth.
Participants will go beyond routine technical support to focus on strategic ICT planning, cybersecurity, core banking systems, and digital transformation. Through practical exercises and real world case studies, the course demonstrates how to align technology with business goals, safeguard member data, and strengthen system resilience.
By the end of the training, participants will be able to lead ICT functions as strategic partners in their organizations, supporting long term digital growth and operational excellence.
Duration:
5 days
Who Should Attend
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ICT Managers and Heads of ICT
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System Administrators
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IT Audit and Security Professionals
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Network and Database Administrators
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SACCO Operations Managers
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Senior Management seeking to better understand ICT strategy
What you'll walk away with
By the end of the course, participants will be able to:
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Develop an ICT roadmap that supports the SACCO's strategic plan.
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Implement key cybersecurity controls and a data backup/disaster recovery plan.
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Understand the technical and governance aspects of core banking system management.
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Lead a team and manage vendors to deliver successful ICT projects.
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Formulate a digital transformation strategy to enhance member experience.
What we cover, module by module
Module 1: Strategic ICT Leadership
- Role of the ICT manager in modern SACCOs
- Aligning ICT strategy with business goals and member needs
- Budgeting, ROI analysis, and building strong technology business cases
- Vendor selection and effective ICT project management
- Case Study: ICT transformation in a SACCO improving operational efficiency and service delivery
- Practical: Develop an ICT investment proposal aligned to SACCO strategic goals
Module 2: Cybersecurity and Data Protection
- Understanding the evolving cyber threat landscape including phishing, ransomware, and insider risks
- Building a cybersecurity framework with policies, controls, and risk management
- Data protection practices including encryption, access control, and privacy safeguards
- Disaster recovery and business continuity planning
- Case Study: Analysis of a ransomware attack on a financial institution and recovery response
- Practical: Conduct a basic cybersecurity risk assessment and draft mitigation measures
Module 3: Core Banking Systems and ICT Infrastructure
- Understanding SACCO core banking systems as the digital backbone
- System optimization for performance, scalability, and reliability
- Data integrity, backup strategies, and system recovery planning
- Integration with mobile banking, APIs, and third-party financial platforms
- Case Study: Core banking system upgrade and its impact on service delivery
- Practical: Map system integration points for a SACCO digital ecosystem
Module 4: Digital Transformation and Member Experience
- Roadmap for building a digital SACCO ecosystem
- Mobile banking platforms and online member self-service systems
- Using data analytics and BI tools to understand member behavior
- Change management and overcoming resistance to digital adoption
- Case Study: SACCO digital transformation improving member engagement and retention
- Practical: Design a digital member experience improvement plan
Module 5: Governance, Audit, and Future Trends
- ICT governance structures and policy development
- ICT compliance with financial regulations and data protection laws
- Preparing for IT audits and strengthening documentation practices
- Emerging trends including cloud computing, AI, and fintech innovation
- Case Study: ICT audit findings and corrective actions in a regulated financial institution
- Practical: Develop an ICT governance and compliance checklist for a SACCO
Where the change lands
Organizations Impact:
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Enhance data security and reduce the risk of cyberattacks and data breaches.
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Increase operational efficiency by optimizing key technological systems.
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Ensure regulatory compliance and build trust through a strong governance framework.
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Accelerate digital transformation and the adoption of new technologies.
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Improve the strategic alignment between the ICT department and the rest of the business.
Individual Impact
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Develop a comprehensive ICT strategy that aligns with the SACCO’s business goals.
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Implement and manage a robust cybersecurity framework to protect against modern threats.
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Optimize the performance and security of your SACCO’s core banking system.
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Lead digital transformation projects from concept to successful implementation.
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Effectively communicate complex technical concepts to non-technical leadership and the board.
Dates and locations
Upcoming intakes
Every intake is limited to a small cohort. Booking closes when a date fills or three weeks before the start, whichever comes first.
| City | Starts | Ends | Delivery | Book |
|---|---|---|---|---|
NakuruNext | 20 Jul 2026 | 24 Jul 2026 | In-Person | Book |
Kigali | 20 Jul 2026 | 24 Jul 2026 | In-Person | Book |
Accra | 20 Jul 2026 | 24 Jul 2026 | In-Person | Book |
Kisumu | 27 Jul 2026 | 31 Jul 2026 | In-Person | Book |
Johannesburg | 27 Jul 2026 | 31 Jul 2026 | In-Person | Book |
Dakar | 27 Jul 2026 | 31 Jul 2026 | In-Person | Book |
- NakuruNext
20 Jul → 24 Jul·In-Person
Book this intake - Kigali
20 Jul → 24 Jul·In-Person
Book this intake - Accra
20 Jul → 24 Jul·In-Person
Book this intake - Kisumu
27 Jul → 31 Jul·In-Person
Book this intake - Johannesburg
27 Jul → 31 Jul·In-Person
Book this intake - Dakar
27 Jul → 31 Jul·In-Person
Book this intake
Common questions.
Still not sure? Send us a note and a facilitator will get back to you within a business day.
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Course finder
Find the right course for you
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For corporate teams
Training 10+ professionals?
We deliver Training for ICT Managers in SACCOs in-house at your offices, at a venue we arrange, or fully virtual. Customise the curriculum against your KPIs, and get a bespoke price for the cohort size you need.