Training on Interviewing, Selection & Recruitment Skills

Module 1: Key Skills in Recruitment and Selection

• Do you really need to recruit? Alternatives considered
• Designing effective job descriptions and person specifications
• Distinguishing between essential and desirable criteria
• Measuring competence – how to decide if the applicant meets the requirements
• Case Study: Review a sample job description and identify gaps or improvements.
• Practical Exercise: Draft a job description and person specification for a real or simulated role.

Module 2: Designing Effective Recruitment and Selection Exercises

• Exploring options for recruitment and selection exercises
• Identifying different types of interview questions (knowledge and competency-based)
• Writing and assessing scenario-based questions and activities
• The role of probing questions
• Testing out interview questions
• Case Study: Analyze a set of interview questions and evaluate their effectiveness.
• Practical Exercise: Develop a full interview questionnaire for a selected role.

Module 3: Designing Assessment Centre Activities

• Developing knowledge-based tests
• Understanding the role of psychometric tests
• Designing and assessing practical activities
• Designing and assessing group activities
• Integrating assessment results into the selection process
• Case Study: Review a simulated assessment centre report and discuss strengths and weaknesses.
• Practical Exercise: Design an assessment centre activity and scoring criteria.

Module 4: Practical Interviewing Skills

• Conducting interviews effectively
• Re-recruiting key performers within your team
• Sharpening insights into candidates to manage them effectively
• Keeping the team intact and emotionally engaged
• Techniques to maintain engagement and motivation during interviews
• Case Study: Review a recorded or simulated interview and identify best practices and gaps.
• Practical Exercise: Conduct mock interviews and provide peer feedback.

Module 5: Making the Selection Decision

• Building high-performance teams by setting high standards
• Maintaining team discipline and cohesiveness
• Organizing selection results and holding managers accountable
• Using “soft currency” (psychological paychecks) effectively
• Aligning team goals to the organization’s mission and vision
• Case Study: Analyze a selection scenario where multiple candidates are qualified and determine the final choice.
• Practical Exercise: Make selection decisions based on assessment results and justify the reasoning.