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NITA AccreditedIntermediatePhysical + Virtual5 daysMCOC

Training on Managing Change Orders and Contractual Claims

Master managing change orders and contractual claims. Our training empowers you to effectively navigate contract modifications, resolve disputes, and protect your project's financial interests.

Next intake

20 Jul 2026 · Nakuru

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Duration

5 days

Live instruction

Delivery

Physical + Virtual

Cohort based

Level

Intermediate

Working professionals

Certification

NITA reimbursable

For Kenyan cohorts

Language

English

All materials

Overview

About this programme

Managing Change Orders and Contractual Claims Course is designed to equip professionals with the knowledge and skills required to effectively manage change orders and contractual claims within various types of projects. This comprehensive training covers the essential aspects of identifying, documenting, analyzing, and resolving change orders and claims to ensure project success and mitigate risks.

Course Duration

5 Days

Who Should Attend

  • Contract preparation
  • Handling claims
  • Change management
  • Technical terms and conditions
  • Negotiating contracts
  • Conflict management
  • Contract administration
Learning outcomes

What you'll walk away with

By the end of this course, participants will be able to:

  • Identify and avoid causes for contractual claims and change orders
  • Outline the significant elements of the contract change process and identify different types of changes and variations
  • Recognize and analyze the different types of owners' claims and contractors' claims and identify methods to deal with each type
  • Evaluate time-related claims and cost-related claims and assess their impact
  • Demonstrate, through actual situations, the different approaches to handling claims and variation orders and resolving conflicts through mutual collaborati
Course modules

What we cover, module by module

Module 1: Overview of Contracts, Changes, and Claims

  • Basic concepts in contract law:
    • Force majeure
    • Notices: The neglected clause
    • Breach of contract
    • Right to remedy
    • Indemnifications and liabilities
  • Why do claims and changes occur: The red flags

Module 2: Change Management

  • Common causes for changes
  • Requirements of change management
  • Types of changes and variation
    • Directed changes
    • Constructive changes
    • Cardinal changes
  • Writing a variation order

Module 3: Types of Claims

  • Drafting a notice
  • Owner’s claims
    • Defective work
    • Warranty claims
  • Contractor’s claims
    • Changed conditions
    • Constructive changes
    • Delays and suspensions
    • Deficiencies in plans and specifications
    • Program extensions
  • FIDIC claims

Module 4: Evaluation of Claims

  • Time-related claims
  • Excusable and non-excusable delays
  • Evaluating delays
  • Cost-related claims
  • Cost calculations
  • Drafting a claim

Module 5: Resolving Claims and Disputes

  • Negotiation: Common practices
  • Reaching a settlement
  • Alternative Dispute Resolution (ADR):
    • Mediation: Neutral third party
    • Arbitration: Binding and non-binding
  • Resolution through legal means
  • Contract interpretation
Impact

Where the change lands

Organizational Impact

  • Control project costs and prevent budget overruns from uncontrolled changes.

  • Improve timelines and reduce delays through proactive change/claims management.

  • Standardize contract modifications, reducing legal exposure and litigation risk.

  • Build stronger, more transparent relationships with partners and clients.

Personal Impact

  • Gain specialized expertise in project and contract change management.

  • Position for career growth into senior project, operations, or leadership roles.

  • Drive profitability by ensuring changes are fairly managed and compensated.

  • Lead complex negotiations with confidence and professionalism.

Dates and locations

Upcoming intakes

Every intake is limited to a small cohort. Booking closes when a date fills or three weeks before the start, whichever comes first.

Full calendar
FAQs

Common questions.

Still not sure? Send us a note and a facilitator will get back to you within a business day.

The goal is to equip you with the skills to effectively manage change orders and contractual claims. You'll learn to protect your project’s budget, timeline, and legal standing through a structured process.

Course finder

Find the right course for you

Prefer to talk it through? Send us an enquiry and a facilitator will scope a fit within a business day.

For corporate teams

Training 10+ professionals?

We deliver Training on Managing Change Orders and Contractual Claims in-house at your offices, at a venue we arrange, or fully virtual. Customise the curriculum against your KPIs, and get a bespoke price for the cohort size you need.