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NITA AccreditedIntermediatePhysical + Virtual5 daysTOSR859

Training on Supplier Relationship Management (SRM) Practitioner

Advance your procurement career with SRM training focused on supplier performance and collaboration.

Next intake

20 Jul 2026 · Nakuru

View all dates

Duration

5 days

Live instruction

Delivery

Physical + Virtual

Cohort based

Level

Intermediate

Working professionals

Certification

NITA reimbursable

For Kenyan cohorts

Language

English

All materials

Overview

About this programme

This course equips participants with the skills to effectively manage supplier relationships, enhance collaboration, and maximize value from supplier engagements. It blends theory with practical approaches on performance monitoring, risk management, negotiation, and long-term partnership building.

Duration

5 Days

Who Should Attend

  • Procurement and supply chain professionals

  • Supplier relationship managers

  • Contract and category managers

  • Vendor management officers

  • Business leaders involved in supplier negotiations

Learning outcomes

What you'll walk away with

By the end of this training, participants will be able to:

  1. Understand the principles and best practices of SRM.

  2. Build and sustain effective supplier partnerships.

  3. Apply tools for supplier performance evaluation and risk assessment.

  4. Enhance communication, trust, and collaboration with suppliers.

  5. Leverage SRM to drive innovation, sustainability, and long-term value.

Course modules

What we cover, module by module

Module 1: Foundations of Supplier Relationship Management

  • Definition, scope, and importance of SRM

  • Strategic vs. transactional supplier relationships

  • Case Study: Transitioning from vendor management to SRM

Module 2: Supplier Segmentation & Performance Measurement

  • Categorizing suppliers by value and risk

  • KPIs and scorecards for supplier performance

  • Case Study: Using balanced scorecards in supplier performance

Module 3: Building Effective Supplier Partnerships

  • Trust, collaboration, and communication strategies

  • Developing joint business plans with suppliers

  • Case Study: Collaborative supplier development in automotive industry

Module 4: Risk Management in Supplier Relationships

  • Identifying and mitigating supplier-related risks

  • Resilience and continuity planning

  • Case Study: Managing supply risk during global disruptions

Module 5: Negotiation, Innovation & Value Creation

  • Advanced negotiation skills for SRM

  • Driving supplier-led innovation and cost savings

  • Case Study: Supplier collaboration for sustainable procurement

Impact

Where the change lands

Organizational Impact

  • Stronger, more reliable supplier partnerships

  • Improved supplier performance and risk management

  • Cost reduction and innovation from suppliers

  • Better alignment of supplier strategies with business goals

Personal Impact

  • Skills in managing and developing supplier relationships

  • Improved negotiation and collaboration abilities

  • Knowledge of performance evaluation frameworks

  • Ability to reduce risks and drive mutual value

Dates and locations

Upcoming intakes

Every intake is limited to a small cohort. Booking closes when a date fills or three weeks before the start, whichever comes first.

Full calendar
FAQs

Common questions.

Still not sure? Send us a note and a facilitator will get back to you within a business day.

Procurement, supply chain, and vendor management professionals seeking to improve supplier collaboration.

Course finder

Find the right course for you

Prefer to talk it through? Send us an enquiry and a facilitator will scope a fit within a business day.

For corporate teams

Training 10+ professionals?

We deliver Training on Supplier Relationship Management (SRM) Practitioner in-house at your offices, at a venue we arrange, or fully virtual. Customise the curriculum against your KPIs, and get a bespoke price for the cohort size you need.