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NITA AccreditedIntermediatePhysical + Virtual5 daysVCMC

Training on Vendor Contract Management

Master vendor contract management. Our training empowers you to optimize supplier relationships, negotiate favorable terms, and ensure vendor performance.

Next intake

20 Jul 2026 · Nakuru

View all dates

Duration

5 days

Live instruction

Delivery

Physical + Virtual

Cohort based

Level

Intermediate

Working professionals

Certification

NITA reimbursable

For Kenyan cohorts

Language

English

All materials

Overview

About this programme

Training on Vendor Contract Management provides a comprehensive understanding of managing vendor relationships and contracts to maximize value, mitigate risks, and ensure compliance with organizational policies. This course covers the full lifecycle of vendor contract management, from initial selection and negotiation to performance monitoring and dispute resolution.

Course Duration

5 Days

Who Should Attend

  • Procurement and Supply Chain Professionals
  • Contract & Vendor Managers
  • Project and Operations Officers
  • Finance, Compliance, and Administration Teams
  • Anyone involved in vendor selection, negotiation, or contract oversight
Learning outcomes

What you'll walk away with

By the end of this course, participants will be able to:

  • Understand the principles and best practices of vendor contract management.
  • Develop effective vendor selection and evaluation criteria.
  • Negotiate favorable contract terms and conditions.
  • Implement performance monitoring and compliance mechanisms.
  • Manage contract modifications, renewals, and terminations.
  • Resolve disputes and manage vendor relationships effectively.
  • Utilize technology tools for efficient contract management.
Course modules

What we cover, module by module

Module1: Foundations of Vendor Contract Management

  • Importance of vendor contract governance

  • Contract lifecycle and roles/responsibilities

  • Essential components of vendor contracts

  • Case Study: Contract oversight gaps leading to cost overruns

  • Practical: Lifecycle mapping exercise

Module 2: Drafting & Reviewing Vendor Contracts

  • Scope of work, deliverables, and service levels

  • Payment terms, performance standards, penalties, and incentives

  • Red-flag clauses and common vendor risks

  • Case Study: Ambiguous SOW causing performance disputes

  • Practical: Contract review and clause critique

Module 3: Vendor Performance & Service Level Management

  • Developing KPIs, SLAs, and monitoring frameworks

  • Performance reporting, audits, and performance evaluations

  • Managing non-performance and corrective actions

  • Case Study: SLA breach in outsourced services

  • Practical: Designing a vendor performance scorecard

Module 4: Contract Risk, Compliance & Change Management

  • Identifying legal, operational, and financial risks

  • Compliance requirements and documentation

  • Handling variations, amendments, renewals, and extensions

  • Case Study: Contract non-compliance and legal exposure

  • Practical: Risk assessment exercise

Module 5: Vendor Relationship Management & Contract Close-Out

  • Building collaborative vendor partnerships

  • Communication protocols and conflict resolution

  • Contract completion, exit management, and lessons learned

  • Case Study: Vendor relationship failure impacting operations

  • Practical: Develop a vendor contract close-out plan

Impact

Where the change lands

Organizational Impact

  • Mitigate financial and operational risks through professional vendor management.

  • Achieve cost savings and profitability via performance enforcement and optimization.

  • Standardize vendor management processes for consistency and quality.

  • Build a stronger supply chain and gain a competitive edge.

Personal Impact

  • Gain in-demand skills for managing vendor agreements and relationships.

  • Advance into senior roles in procurement, operations, or supply chain.

  • Drive profitability by ensuring vendors deliver maximum value.

  • Build confidence to lead negotiations with professionalism.

Dates and locations

Upcoming intakes

Every intake is limited to a small cohort. Booking closes when a date fills or three weeks before the start, whichever comes first.

Full calendar
FAQs

Common questions.

Still not sure? Send us a note and a facilitator will get back to you within a business day.

The goal is to equip you with the skills to effectively manage vendor contracts. You'll learn to oversee supplier relationships, ensure performance, and mitigate risks to maximize the value of your agreements.

Course finder

Find the right course for you

Prefer to talk it through? Send us an enquiry and a facilitator will scope a fit within a business day.

For corporate teams

Training 10+ professionals?

We deliver Training on Vendor Contract Management in-house at your offices, at a venue we arrange, or fully virtual. Customise the curriculum against your KPIs, and get a bespoke price for the cohort size you need.