Training on Advanced Administrative Assistant Skills
Master advanced administrative assistant skills and elevate your career. Learn to handle complex tasks, manage projects, and provide high-level support to executive teams.
Next intake
20 Jul 2026 · Nakuru
Duration
5 days
Live instruction
Delivery
Physical + Virtual
Cohort based
Level
Intermediate
Working professionals
Certification
NITA reimbursable
For Kenyan cohorts
Language
English
All materials
About this programme
This course is designed to enhance the capabilities of experienced administrative professionals. It focuses on advanced skills required to manage complex office tasks, improve organizational efficiency, and provide high-level support to executives. This course covers topics such as effective communication, time management, project coordination, and the use of modern office technologies. Participants will gain the tools and techniques necessary to excel in a demanding office environment, contributing to the overall success of their organization.
Duration
5 Days
Who Should Attend
- Experienced administrative assistants
- Executive assistants
- Office managers seeking to enhance their skills
- Professionals transitioning into administrative roles
What you'll walk away with
By the end of this course, participants will be able to:
- Enhance communication skills for better workplace interactions.
- Manage time, tasks, and deadlines more efficiently.
- Utilize advanced office software and tools to streamline work processes.
- Support executives with complex project coordination and management.
- Improve organizational efficiency through effective administrative strategies.
What we cover, module by module
Module 1: Strategic Thinking and Business Acumen
- Understanding organizational goals and strategies
- Developing a strategic mindset
- Conducting research and analysis
- Preparing executive summaries and reports
- Financial acumen for administrative professionals
- Case Study: Supporting leadership decisions through strategic reporting and analysis
Module 2: Advanced Office Management
- Project management for administrative tasks
- Office workflow optimization and automation
- Risk management and contingency planning
- Records management and information security
- Facilities and vendor management
- Case Study: Streamlining office operations to reduce delays and improve productivity
Module 3: Executive-Level Communication
- Mastering written and oral communication
- Developing presentation skills
- Meeting planning and facilitation
- Crisis communication and media relations
- Building and maintaining professional relationships
- Case Study: Managing executive communications during a sensitive business issue
Module 4: Leadership and Team Building
- Leadership styles and influence
- Team dynamics and collaboration
- Conflict resolution and negotiation
- Mentoring and coaching
- Developing a personal leadership brand
- Case Study: Resolving workplace conflict while improving team performance
Module 5: Digital Proficiency and Innovation
- Advanced use of productivity tools (Microsoft Office Suite, project management software)
- Social media and digital marketing for business
- Data analysis and business intelligence
- Emerging technologies in the workplace
- Continuous learning and professional development
- Case Study: Using digital tools and dashboards to improve executive support services
Where the change lands
Organizational Impact
-
Equip administrative professionals to provide high-level, proactive support, enabling executives and leaders to focus on strategic priorities.
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Streamline complex office workflows and improve resource management, which leads to significant time and cost savings.
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Empower administrative staff with tools to manage timelines and stakeholders effectively, fostering better coordination and execution of projects.
Personal Impact
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Develop an advanced skill set that is essential for transitioning into senior-level roles like executive assistant or office manager.
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Learn to manage complex tasks and projects, moving beyond routine duties to become a strategic partner to leadership.
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Gain the expertise to navigate a demanding work environment with greater efficiency, poise, and confidence.
Dates and locations
Upcoming intakes
Every intake is limited to a small cohort. Booking closes when a date fills or three weeks before the start, whichever comes first.
| City | Starts | Ends | Delivery | Book |
|---|---|---|---|---|
NakuruNext | 20 Jul 2026 | 24 Jul 2026 | In-Person | Book |
Kigali | 20 Jul 2026 | 24 Jul 2026 | In-Person | Book |
Accra | 20 Jul 2026 | 24 Jul 2026 | In-Person | Book |
Kisumu | 27 Jul 2026 | 31 Jul 2026 | In-Person | Book |
Johannesburg | 27 Jul 2026 | 31 Jul 2026 | In-Person | Book |
Dakar | 27 Jul 2026 | 31 Jul 2026 | In-Person | Book |
- NakuruNext
20 Jul → 24 Jul·In-Person
Book this intake - Kigali
20 Jul → 24 Jul·In-Person
Book this intake - Accra
20 Jul → 24 Jul·In-Person
Book this intake - Kisumu
27 Jul → 31 Jul·In-Person
Book this intake - Johannesburg
27 Jul → 31 Jul·In-Person
Book this intake - Dakar
27 Jul → 31 Jul·In-Person
Book this intake
Common questions.
Still not sure? Send us a note and a facilitator will get back to you within a business day.
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Course finder
Find the right course for you
Prefer to talk it through? Send us an enquiry and a facilitator will scope a fit within a business day.
For corporate teams
Training 10+ professionals?
We deliver Training on Advanced Administrative Assistant Skills in-house at your offices, at a venue we arrange, or fully virtual. Customise the curriculum against your KPIs, and get a bespoke price for the cohort size you need.