About this programme

The modern workplace demands office administrators who can seamlessly integrate digital tools into their daily operations. This course equips office administrators with advanced digital competencies, enabling them to manage information, streamline office processes, support decision-making, and enhance collaboration in hybrid and digital-first environments. Participants will gain practical, hands-on experience in productivity software, workflow automation, data management, and digital communication tools that empower them to deliver greater efficiency and value within their organizations.

Duration

5 Days

Who Should Attend

Office administrators and supervisors
Executive assistants and senior secretaries
Administrative professionals supporting teams or departments
Individuals seeking to advance their careers in office administration

Learning outcomes

What you'll walk away with

By the end of the course, participants will be able to:

Apply advanced Microsoft Office and Google Workspace features in daily tasks.
Manage digital records, files, and collaborative documents efficiently.
Use data visualization tools for reporting and office insights.
Automate repetitive workflows using modern software solutions.
Safeguard organizational information with digital security best practices.

Course modules

What we cover, module by module

Module 1: Advanced Productivity Tools for Administrators

Advanced Microsoft Excel, Word, and PowerPoint functions
Google Workspace integration for administrative tasks
Document formatting, reporting, and presentation skills
Case study: Improving office workflow with advanced tools

Module 2: Digital Communication & Collaboration

Virtual meetings management (Zoom, Teams, Google Meet)
Shared calendars, task trackers, and digital correspondence
Best practices for professional digital communication
Case study: Coordinating office operations remotely

Module 3: Data Management & Reporting

Cloud-based filing systems and digital archiving
Basics of data analysis and visualization with Power BI/Tableau
Preparing digital dashboards and executive reports
Case study: Enhancing decision-making with digital reports

Module 4: Workflow Automation & Office Efficiency

Introduction to automation tools (Power Automate, Trello, Asana)
Automating administrative processes (approvals, reminders, scheduling)
Digital tools for project tracking and task management
Case study: Reducing repetitive tasks with automation

Module 5: Digital Security & Compliance

Protecting confidential office data
Cybersecurity essentials for administrators
Email security, password protection, and safe file sharing
Case study: Preventing data breaches in office management

Impact

Where the change lands

Organisation Impact

Streamlined administrative operations through digital transformation
Increased productivity and efficiency across departments
Improved data accuracy, reporting, and decision-making support
Enhanced collaboration in remote and hybrid workplace settings
Stronger compliance and information security practices

Individual Impact

Mastery of advanced digital tools for office management
Ability to automate routine administrative tasks
Enhanced communication and collaboration skills in digital platforms
Greater confidence in handling data, reports, and digital files
Increased career opportunities and professional growth

Dates and locations

Upcoming intakes

Every intake is limited to a small cohort. Booking closes when a date fills or three weeks before the start, whichever comes first.

Full calendar

City	Starts	Ends	Delivery	Book
NakuruNext	20 Jul 2026	24 Jul 2026	In-Person	Book
Kigali	20 Jul 2026	24 Jul 2026	In-Person	Book
Accra	20 Jul 2026	24 Jul 2026	In-Person	Book
Kisumu	27 Jul 2026	31 Jul 2026	In-Person	Book
Johannesburg	27 Jul 2026	31 Jul 2026	In-Person	Book
Dakar	27 Jul 2026	31 Jul 2026	In-Person	Book