About this programme

This course equips participants with essential computer skills needed for efficient performance in today’s professional environment. Participants will learn foundational concepts, practical applications of common software, and effective digital workflow management. The course emphasizes hands-on exercises, enabling participants to confidently use computers for communication, documentation, data management, and workplace productivity.

Duration

5 Days

Who Should Attend

Entry-level staff and administrative personnel
Professionals requiring basic computer literacy
Employees seeking to enhance digital productivity skills
Individuals transitioning into office-based or technology-enabled roles

Learning outcomes

What you'll walk away with

By the end of the course, participants will be able to:

Navigate operating systems and file management effectively
Create, format, and manage documents, spreadsheets, and presentations
Utilize email and basic collaboration tools efficiently
Apply best practices for digital security and data organization
Enhance productivity through practical computer applications

Course modules

What we cover, module by module

Module 1: Introduction to Computers and Operating Systems

Overview of computer components, types, and functionality
Operating systems navigation (Windows/Mac) and desktop management
File creation, saving, organization, and folder structure best practices
Basic troubleshooting, updates, and maintenance
Understanding peripheral devices (printers, scanners, USB drives)
Case Study: Organizing departmental files for easy retrieval and efficiency

Module 2: Word Processing for Professional Documents

Creating, formatting, and editing text documents
Using styles, templates, and formatting tools for professional appearance
Spell-check, grammar tools, and document proofing
Inserting tables, images, and charts for enhanced reports
Exporting, sharing, and printing professional documents
Case Study: Preparing an office report with structured formatting for management review

Module 3: Spreadsheets and Data Management

Introduction to Excel or equivalent spreadsheet software
Creating and formatting tables, performing calculations, and using formulas
Generating charts and graphs for data visualization
Sorting, filtering, and organizing datasets for analysis
Using basic functions to automate repetitive tasks and improve accuracy
Case Study:Tracking inventory or departmental KPIs using spreadsheet analysis

Module 4: Presentations and Visual Communication

Creating professional slides and presentations
Incorporating text, images, charts, and multimedia for clarity and impact
Slide design principles and visual storytelling for audience engagement
Tips for effective delivery, timing, and rehearsal techniques
Using presentation software to collaborate and share content efficiently
Case Study: Designing and delivering a management briefing presentation

Module 5: Email, Internet, and Productivity Tools

Efficient email management and professional correspondence
Calendar management, scheduling, and reminders for productivity
Introduction to collaboration platforms (Microsoft Teams, Zoom, Google Workspace)
Internet research techniques and digital resource management
Cybersecurity basics, safe browsing, and data protection principles
Case Study: Organizing a virtual meeting and distributing agenda/documents digitally