Skip to main content
NITA AccreditedIntermediatePhysical + Virtual5 daysTOEA268

Training on Executive Assistant Digital Skills

Master essential digital skills to become an indispensable executive assistant in today’s digital workplace.

Next intake

20 Jul 2026 · Nakuru

View all dates

Duration

5 days

Live instruction

Delivery

Physical + Virtual

Cohort based

Level

Intermediate

Working professionals

Certification

NITA reimbursable

For Kenyan cohorts

Language

English

All materials

Overview

About this programme

In today’s fast-paced corporate environment, executive assistants must go beyond traditional roles and master digital tools to remain indispensable. This course equips executive assistants with practical digital skills in productivity software, data management, virtual collaboration, digital communication, and workflow automation. Participants will gain the expertise to manage executive schedules, streamline processes, and support decision-making using technology, making them proactive strategic partners in the digital workplace.

Duration

5 Days

Who Should Attend

  • Executive assistants and personal assistants

  • Senior administrative professionals

  • Office managers supporting executives

  • Professionals aspiring to take on high-level administrative roles

Learning outcomes

What you'll walk away with

By the end of the course, participants will be able to:

  • Use digital productivity tools to optimize executive workflows.

  • Manage and present information using advanced office software.

  • Apply collaboration platforms for virtual meetings and team support.

  • Automate repetitive tasks to save time and enhance efficiency.

  • Maintain digital security and confidentiality in handling executive data.

Course modules

What we cover, module by module

Module 1: Digital Productivity for Executive Support

  • Advanced Microsoft Office (Word, Excel, PowerPoint)

  • Calendar and email management with Outlook and Google Workspace

  • Digital task tracking and reminders

  • Case study: Optimizing executive schedules using productivity tools

Module 2: Virtual Communication and Collaboration Tools

  • Managing online meetings with Zoom, Teams, and Google Meet

  • Shared workspaces and document collaboration

  • Best practices for digital professionalism and etiquette

  • Case study: Supporting executives in hybrid/remote work environments

Module 3: Data and Information Management

  • Digital filing systems and cloud storage solutions

  • Basics of data handling, analysis, and visualization

  • Preparing professional digital reports and dashboards

  • Case study: Executive reporting using digital tools

Module 4: Workflow Automation and Efficiency

  • Introduction to automation tools (Power Automate, Trello, Asana)

  • Automating emails, reminders, and reporting workflows

  • Streamlining repetitive tasks for efficiency

  • Case study: Time saved through workflow automation in executive support

Module 5: Digital Security and Professional Integrity

  • Understanding cyber risks and digital safety

  • Secure handling of sensitive and confidential information

  • Password management and multi-factor authentication

  • Case study: Protecting executive data in the digital era

Impact

Where the change lands

Organisation Impact

  • Enhanced productivity and efficiency in executive support

  • Streamlined workflows through digital solutions and automation

  • Stronger communication and collaboration across teams and leadership

  • Improved data security and information management practices

  • Executive assistants contributing as strategic digital partners


Individual Impact

  • Proficiency in digital tools for modern executive support

  • Ability to manage tasks, schedules, and projects more effectively

  • Improved confidence in data handling and reporting

  • Skills to adapt to virtual and hybrid work environments

  • Increased career opportunities as a digitally skilled EA

Dates and locations

Upcoming intakes

Every intake is limited to a small cohort. Booking closes when a date fills or three weeks before the start, whichever comes first.

Full calendar
FAQs

Common questions.

Still not sure? Send us a note and a facilitator will get back to you within a business day.

No, the course is designed for executive assistants with basic computer skills who want to upgrade.

Course finder

Find the right course for you

Prefer to talk it through? Send us an enquiry and a facilitator will scope a fit within a business day.

For corporate teams

Training 10+ professionals?

We deliver Training on Executive Assistant Digital Skills in-house at your offices, at a venue we arrange, or fully virtual. Customise the curriculum against your KPIs, and get a bespoke price for the cohort size you need.