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NITA AccreditedAdvancedPhysical + Virtual5 daysTOEA329

Training on Executive Assistant Mastery in the Digital Age

A modern course equipping Executive Assistants with digital, AI, and productivity skills to support leadership in today’s workplace.

Next intake

20 Jul 2026 · Nakuru

View all dates

Duration

5 days

Live instruction

Delivery

Physical + Virtual

Cohort based

Level

Advanced

Working professionals

Certification

NITA reimbursable

For Kenyan cohorts

Language

English

All materials

Overview

About this programme

The role of the Executive Assistant has evolved into a strategic support function requiring advanced digital skills, discretion, agility, and proactive decision support. This course equips Executive Assistants with the modern tools, technologies, and professional competencies needed to operate effectively in fast-paced, digitally enabled executive environments.

Participants develop mastery in digital productivity tools, AI-assisted workflows, executive communication, data handling, and virtual collaboration, while strengthening professionalism, confidentiality, and strategic alignment with leadership priorities.

Duration

5 Days

Who Should Attend

  • Executive Assistants and Personal Assistants

  • Senior Administrative Professionals

  • Office and Executive Support Managers

  • Executive Secretaries and Chiefs of Staff (support roles)

Learning outcomes

What you'll walk away with

By the end of the course, participants will be able to:

  • Enhance executive support through advanced digital tools

  • Apply AI and automation to streamline administrative workflows

  • Strengthen executive communication and stakeholder coordination

  • Manage information, data, and confidentiality with professionalism

  • Support executives in hybrid and digitally driven work environments

Course modules

What we cover, module by module

Module 1: The Modern Executive Assistant Role

  • Evolving responsibilities and strategic positioning

  • Executive priorities and decision support

  • Case Study: High-performing executive assistant models

Module 2: Digital Productivity & AI-Enabled Tools

  • Advanced calendar, email, and task management

  • AI tools for drafting, summarization, and planning

  • Case Study: Improving executive productivity using digital tools

Module 3: Executive Communication & Stakeholder Management

  • Professional communication and executive presence

  • Managing internal and external stakeholders

  • Case Study: Handling complex executive communication scenarios

Module 4: Information Management, Data & Confidentiality 

  • Managing executive documents and data securely

  • Records management and digital filing systems

  • Practical Session: Applying secure digital workflows

Module 5: Supporting Leadership in Hybrid & Digital Workplaces 

  • Virtual meeting coordination and digital collaboration

  • Managing priorities in fast-paced environments

  • Practical Session: Designing an executive support action plan

Impact

Where the change lands

Individual Impact

  • Enhanced confidence and professionalism in executive support roles

  • Improved digital, AI, and productivity competencies

  • Stronger strategic alignment with executive leadership

Organizational Impact

  • More efficient executive operations and decision support

  • Improved information flow, confidentiality, and coordination

  • Higher value contribution from executive support teams

Dates and locations

Upcoming intakes

Every intake is limited to a small cohort. Booking closes when a date fills or three weeks before the start, whichever comes first.

Full calendar
FAQs

Common questions.

Still not sure? Send us a note and a facilitator will get back to you within a business day.

It focuses on digital tools, AI, and modern executive support demands.

Course finder

Find the right course for you

Prefer to talk it through? Send us an enquiry and a facilitator will scope a fit within a business day.

For corporate teams

Training 10+ professionals?

We deliver Training on Executive Assistant Mastery in the Digital Age in-house at your offices, at a venue we arrange, or fully virtual. Customise the curriculum against your KPIs, and get a bespoke price for the cohort size you need.