Training on Executive Support & Diary Management with AI
Build advanced executive support and AI-powered diary management skills for efficient scheduling and professional leadership support.
Next intake
20 Jul 2026 · Nakuru
Duration
5 days
Live instruction
Delivery
Physical + Virtual
Cohort based
Level
Intermediate
Working professionals
Certification
NITA reimbursable
For Kenyan cohorts
Language
English
All materials
About this programme
Modern executive support requires precision, anticipation, and intelligent coordination of time, priorities, and information. This course equips participants with advanced executive support and diary management skills enhanced by artificial intelligence and digital productivity tools.
Participants learn how to manage complex executive calendars, optimize scheduling, handle competing priorities, and leverage AI-powered tools to improve efficiency, accuracy, and responsiveness. The course emphasizes professionalism, confidentiality, and strategic alignment with executive objectives in fast-paced environments.
Duration
5 Days
Who Should Attend
-
Executive Assistants and Personal Assistants
-
Senior administrative and office professionals
-
Executive secretaries and chiefs of staff (support roles)
-
Office managers supporting senior leadership
-
Administrative professionals transitioning to AI-enabled roles
What you'll walk away with
By the end of this course, participants will be able to:
-
Manage executive diaries and schedules with precision and foresight
-
Apply AI tools to automate scheduling, reminders, and task prioritization
-
Coordinate meetings, travel, and executive engagements effectively
-
Handle confidential information with professionalism and discretion
-
Support executives strategically in dynamic and hybrid work environments
What we cover, module by module
Module 1: Strategic Executive Support & Leadership Alignment
-
Evolution of the executive support role
-
Understanding executive priorities, leadership styles, and decision cycles
-
Managing competing demands and stakeholder expectations
-
Proactive planning and anticipation of executive needs
-
Case Study: Strategic executive support in high-performing organizations
Module 2: Advanced Diary, Calendar & Time Management
-
Structuring executive calendars for productivity and focus
-
Managing multiple diaries and conflicting priorities
-
Meeting coordination, logistics, and follow-up systems
-
Travel planning, deadlines, and contingency management
-
Case Study: Resolving complex diary conflicts and last-minute changes
Module 3: AI Tools & Digital Productivity for Executive Support
-
Overview of AI tools for scheduling, reminders, and task management
-
AI-assisted drafting, summarization, and planning
-
Automating workflows, alerts, and follow-ups
-
Ethical and responsible use of AI in executive environments
-
Case Study: Improving executive productivity using AI-enabled tools
Module 4: Practical Application of AI-Enabled Diary Management
-
Hands-on use of AI and digital scheduling platforms
-
Designing automated diary workflows and priority alerts
-
Integrating calendars, emails, and task systems
-
Managing exceptions, overrides, and human judgment
-
Practical Workshop: Building an AI-enabled executive diary system
Module 5: Professionalism, Confidentiality & Executive Performance Support
-
Handling sensitive information and executive discretion
-
Communication protocols with internal and external stakeholders
-
Managing executive meetings, briefings, and follow-ups
-
Performance support, reporting, and continuous improvement
-
Practical Workshop: Developing a personalized executive support action plan
Where the change lands
Individual Impact
-
Stronger confidence in managing complex executive schedules
-
Advanced diary management and AI productivity skills
-
Improved professionalism and strategic alignment with leadership
Organizational Impact
-
Better utilization of executive time and reduced scheduling conflicts
-
Increased administrative efficiency through AI-enabled workflows
-
Enhanced quality and reliability of executive support services
Dates and locations
Upcoming intakes
Every intake is limited to a small cohort. Booking closes when a date fills or three weeks before the start, whichever comes first.
| City | Starts | Ends | Delivery | Book |
|---|---|---|---|---|
NakuruNext | 20 Jul 2026 | 24 Jul 2026 | In-Person | Book |
Kigali | 20 Jul 2026 | 24 Jul 2026 | In-Person | Book |
Accra | 20 Jul 2026 | 24 Jul 2026 | In-Person | Book |
Kisumu | 27 Jul 2026 | 31 Jul 2026 | In-Person | Book |
Johannesburg | 27 Jul 2026 | 31 Jul 2026 | In-Person | Book |
Dakar | 27 Jul 2026 | 31 Jul 2026 | In-Person | Book |
- NakuruNext
20 Jul → 24 Jul·In-Person
Book this intake - Kigali
20 Jul → 24 Jul·In-Person
Book this intake - Accra
20 Jul → 24 Jul·In-Person
Book this intake - Kisumu
27 Jul → 31 Jul·In-Person
Book this intake - Johannesburg
27 Jul → 31 Jul·In-Person
Book this intake - Dakar
27 Jul → 31 Jul·In-Person
Book this intake
Common questions.
Still not sure? Send us a note and a facilitator will get back to you within a business day.
You may also like.
Programmes in the same discipline that participants often pair with this course.
Hybrid5 daysA 5-day Zoho Books training for secretaries covering bookkeeping, invoicing, bank reconciliation, and financial reporting skills.
Hybrid5 daysBuild admin and accounting skills with Sage 50 & Peachtree training for secretaries, covering bookkeeping, invoicing, and financial reporting.
Hybrid5 daysBecome an expert trainer. Our ToT course equips you with the skills to design and deliver impactful training that drives professional growth.
Course finder
Find the right course for you
Prefer to talk it through? Send us an enquiry and a facilitator will scope a fit within a business day.
For corporate teams
Training 10+ professionals?
We deliver Training on Executive Support & Diary Management with AI in-house at your offices, at a venue we arrange, or fully virtual. Customise the curriculum against your KPIs, and get a bespoke price for the cohort size you need.