About this programme

Executive Assistants today are expected to go beyond traditional administrative roles and serve as strategic partners to senior leaders. This course equips participants with management and leadership skills that enhance their ability to support executives, manage teams, oversee projects, and contribute to organizational strategy. Through case studies, discussions, and applied exercises, participants will develop competencies in decision-making, communication, project management, and executive support.

Duration

5 Days

Who Should Attend

Executive Assistants and Senior Administrative Assistants
Office Managers and Personal Assistants supporting senior executives
Administrative professionals seeking career advancement into management roles
Professionals transitioning into higher responsibility support positions

Learning outcomes

What you'll walk away with

By the end of this course, participants will be able to:

Apply management and leadership skills to support executive roles
Improve time, task, and project management for organizational efficiency
Strengthen communication and negotiation abilities for executive-level interactions
Navigate organizational dynamics and build stronger workplace relationships
Contribute to executive and organizational strategy with confidence

Course modules

What we cover, module by module

Module 1: The Evolving Role of the Executive Assistant

From support to strategic partner
Key management competencies for executive assistants
Case Study: Transitioning from administrative tasks to strategic impact

Module 2: Time, Task, and Project Management

Prioritization and scheduling for executives and teams
Managing multiple projects and competing priorities
Tools and techniques for effective coordination

Module 3: Communication and Influence Skills

Executive-level communication and presentation skills
Negotiation and diplomacy in sensitive situations
Case Study: Handling challenging communications with stakeholders

Module 4: Leadership, Decision-Making, and Problem-Solving

Applying leadership principles without formal authority
Structured decision-making tools for EAs
Group Activity: Solving real workplace management challenges

Module 5: Strategic Contribution and Career Growth

Supporting executive and organizational goals with strategic insight
Personal branding and professional development for EAs
Case Study: Executive Assistants as management leaders in top organizations

Impact

Where the change lands

Organizational Impact

Stronger executive support that improves leadership productivity
Enhanced project management and organizational coordination
Improved internal communication and stakeholder relationships
Administrative staff who can proactively align with organizational strategy

Individual Impact

Advanced management and leadership skills tailored to the EA role
Confidence in decision-making, prioritization, and strategic thinking
Tools to manage projects, coordinate stakeholders, and support executives more effectively
Greater professional growth and readiness for higher-level responsibilities

Dates and locations

Upcoming intakes

Every intake is limited to a small cohort. Booking closes when a date fills or three weeks before the start, whichever comes first.

Full calendar

City	Starts	Ends	Delivery	Book
NakuruNext	20 Jul 2026	24 Jul 2026	In-Person	Book
Kigali	20 Jul 2026	24 Jul 2026	In-Person	Book
Accra	20 Jul 2026	24 Jul 2026	In-Person	Book
Kisumu	27 Jul 2026	31 Jul 2026	In-Person	Book
Johannesburg	27 Jul 2026	31 Jul 2026	In-Person	Book
Dakar	27 Jul 2026	31 Jul 2026	In-Person	Book