Training on Meeting Management and Minute Taking
Master meeting management and minute-taking skills. Learn to plan, organize, and conduct effective meetings, and produce accurate and concise meeting minutes.
Next intake
20 Jul 2026 · Nakuru
Duration
5 days
Live instruction
Delivery
Physical + Virtual
Cohort based
Level
Intermediate
Working professionals
Certification
NITA reimbursable
For Kenyan cohorts
Language
English
All materials
About this programme
Meetings are an essential part of business communication and decision-making. However, poorly managed meetings can lead to wasted time, unproductive discussions, and missed opportunities. Additionally, the course will provide crucial training on how to take clear, concise, and actionable minutes that accurately reflect the outcomes of meetings, enhancing follow-through and accountability.
This course is designed to help participants develop essential skills in planning, conducting, and documenting meetings effectively. The course covers best practices for preparing agendas, guiding discussions, resolving conflicts, and documenting key takeaways through clear and precise minutes. Participants will also learn how to handle various meeting formats, both in-person and virtual, and ensure that meetings lead to actionable outcomes. By mastering these skills, attendees can significantly improve the quality and efficiency of meetings within their organizations.
Duration
5 Days
Who Should Attend
- Office administrators and executive assistants responsible for organizing meetings.
- Project managers and team leaders who regularly conduct meetings.
- Any professional tasked with taking minutes in meetings.
- HR professionals responsible for coordinating internal and external meetings.
- Managers and supervisors aiming to improve their meeting facilitation skills.
What you'll walk away with
By the end of this course, participants will be able to:
- Understand the importance of structured meetings and how to prepare for them.
- Develop the skills to facilitate meetings efficiently, ensuring participation and productive discussions.
- Learn how to handle different meeting types and formats (formal, informal, in-person, and virtual).
- Master the art of minute taking, producing accurate and concise records of meetings.
- Ensure that meetings result in actionable outcomes and that all stakeholders are aligned on decisions made.
- Develop strategies to follow up on meeting outcomes and ensure accountability.
What we cover, module by module
Module 1: Introduction to Meeting Management
- Importance of effective meetings in business communication
- Types of meetings: Formal, informal, and virtual
- Defining roles: Chairperson, attendees, and minute taker
- Pre-meeting preparations: Setting objectives, invitations, and logistics
- Creating an agenda: Importance of structure and focus
Module 2: Conducting Effective Meetings
- Meeting facilitation techniques: Engaging participants and managing time
- Handling difficult participants and conflict resolution
- Staying on track: How to ensure meetings remain focused and productive
- Decision-making processes during meetings
Module 3: Minute Taking Essentials
- Understanding the role of the minute taker
- What to record: Differentiating between key points and unnecessary details
- Writing styles for minutes: Concise, clear, and accurate documentation
- Formatting and presenting minutes for readability
Module 4: Practical Minute Taking Techniques
- Minute taking for various types of meetings (board meetings, team meetings, etc.)
- Tools and technologies for minute taking: Digital options and manual techniques
- Hands-on practice: Taking and reviewing meeting minutes from simulated meetings
Module 5: Post-Meeting Follow-Up and Accountability
- Distributing minutes: Best practices for circulation and approval
- Following up on action points and ensuring accountability
- Archiving and retrieving meeting records: Legal considerations and best practices
- Continuous improvement: Reviewing meeting performance and applying feedback
Where the change lands
Organizational Impact
-
Improve overall productivity by ensuring that meetings are well-organized, stay on topic, and result in clear, actionable outcomes.
-
Enhance accountability and decision-making by producing accurate and concise minutes that serve as a reliable record of key actions and responsibilities.
-
Strengthen internal communication by standardizing the quality of meeting documentation across all departments.
Personal Impact
-
Master a core professional skill that is essential for advancement into supervisory and management roles.
-
Become an indispensable asset to any team by ensuring meetings are efficient and the outcomes are clearly documented.
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Gain the confidence to manage a variety of meeting scenarios and produce professional-quality minutes with poise and competence.
Dates and locations
Upcoming intakes
Every intake is limited to a small cohort. Booking closes when a date fills or three weeks before the start, whichever comes first.
| City | Starts | Ends | Delivery | Book |
|---|---|---|---|---|
NakuruNext | 20 Jul 2026 | 24 Jul 2026 | In-Person | Book |
Kigali | 20 Jul 2026 | 24 Jul 2026 | In-Person | Book |
Accra | 20 Jul 2026 | 24 Jul 2026 | In-Person | Book |
Kisumu | 27 Jul 2026 | 31 Jul 2026 | In-Person | Book |
Johannesburg | 27 Jul 2026 | 31 Jul 2026 | In-Person | Book |
Dakar | 27 Jul 2026 | 31 Jul 2026 | In-Person | Book |
- NakuruNext
20 Jul → 24 Jul·In-Person
Book this intake - Kigali
20 Jul → 24 Jul·In-Person
Book this intake - Accra
20 Jul → 24 Jul·In-Person
Book this intake - Kisumu
27 Jul → 31 Jul·In-Person
Book this intake - Johannesburg
27 Jul → 31 Jul·In-Person
Book this intake - Dakar
27 Jul → 31 Jul·In-Person
Book this intake
Common questions.
Still not sure? Send us a note and a facilitator will get back to you within a business day.
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Course finder
Find the right course for you
Prefer to talk it through? Send us an enquiry and a facilitator will scope a fit within a business day.
For corporate teams
Training 10+ professionals?
We deliver Training on Meeting Management and Minute Taking in-house at your offices, at a venue we arrange, or fully virtual. Customise the curriculum against your KPIs, and get a bespoke price for the cohort size you need.