About this programme

Microsoft 365 is a critical platform for productivity, collaboration, and secure digital workplaces. This course equips participants with the foundational skills to administer Microsoft 365 environments and manage security settings effectively. The course covers user and license management, security and compliance features, data protection, and monitoring tools. Through real-world case studies, participants will learn how to configure, secure, and optimize Microsoft 365 for organizational needs.

Duration

5 Days

Who Should Attend

IT administrators and system support staff
Security and compliance officers
Team leaders responsible for managing Microsoft 365 environments
Professionals transitioning into Microsoft 365 administration roles
Anyone seeking foundational knowledge in Microsoft 365 admin and security

Learning outcomes

What you'll walk away with

By the end of the training, participants will be able to:

Configure and manage Microsoft 365 accounts, users, and licenses.
Implement core security and compliance features.
Manage data protection through retention and backup policies.
Monitor and troubleshoot issues using Microsoft 365 admin tools.
Apply real-world case studies to strengthen administration and security skills.

Course modules

What we cover, module by module

Module 1: Microsoft 365 Administration Essentials

Overview of Microsoft 365 services and admin roles
Managing users, groups, and licenses
Case Study: Setting up Microsoft 365 for a new department

Module 2: Security and Compliance Basics

Understanding Microsoft 365 security and compliance center
Configuring multi-factor authentication and conditional access
Case Study: Preventing unauthorized access with MFA

Module 3: Data Protection and Retention

Configuring retention labels and policies
Managing backups and recovery options
Case Study: Implementing retention for financial records

Module 4: Monitoring and Troubleshooting

Using the Microsoft 365 admin center dashboard
Reporting, auditing, and alerts
Case Study: Investigating suspicious user activity

Module 5: Best Practices and Future Readiness

Establishing governance policies
Aligning Microsoft 365 with organizational security strategy
Case Study: Designing a secure Microsoft 365 environment for remote teams

Impact

Where the change lands

Organizational Impact

Strengthened data protection and compliance across the enterprise
Improved productivity and collaboration through effective Microsoft 365 management
Reduced risk of breaches through proactive security practices
Greater in-house expertise to minimize reliance on external support

Individual Impact

Hands-on skills in Microsoft 365 administration and security basics
Ability to manage users, licenses, and policies confidently
Knowledge of security configurations to protect organizational data
Expanded career opportunities in IT administration and cybersecurity

Dates and locations

Upcoming intakes

Every intake is limited to a small cohort. Booking closes when a date fills or three weeks before the start, whichever comes first.

Full calendar

City	Starts	Ends	Delivery	Book
NakuruNext	20 Jul 2026	24 Jul 2026	In-Person	Book
Kigali	20 Jul 2026	24 Jul 2026	In-Person	Book
Accra	20 Jul 2026	24 Jul 2026	In-Person	Book
Kisumu	27 Jul 2026	31 Jul 2026	In-Person	Book
Johannesburg	27 Jul 2026	31 Jul 2026	In-Person	Book
Dakar	27 Jul 2026	31 Jul 2026	In-Person	Book