About this programme

This course is designed to strengthen the skills of office assistants and support staff in managing office environments efficiently while ensuring health, safety, and hygiene standards are maintained. It blends practical knowledge of office organization, record-keeping, supplies management, and workplace communication with essential hygiene and sanitation practices. Participants will learn how to create an orderly, professional, and healthy workplace that contributes to employee well-being and organizational productivity.

Duration

5 Days

Who Should Attend

Office assistants and clerks
Receptionists and front-desk staff
Administrative support personnel
Facilities and office coordinators
Junior administrative professionals seeking skill enhancement

Learning outcomes

What you'll walk away with

By the end of the course, participants will be able to:

Apply best practices in office organization and management.
Maintain proper hygiene and cleanliness standards in the workplace.
Support administrative functions with professionalism and efficiency.
Manage supplies, records, and office resources effectively.
Contribute to creating a safe, healthy, and productive office environment.

Course modules

What we cover, module by module

Module 1: Fundamentals of Office Management

Role of office assistants in organizational success
Office organization and workflow management
Professionalism, etiquette, and communication skills
Case study: Enhancing office productivity through better organization

Module 2: Supplies and Records Management

Managing office stationery and equipment
Basics of filing systems and digital records
Inventory control and tracking supplies
Case study: Reducing wastage with proper supplies management

Module 3: Hygiene and Sanitation Practices in Offices

Importance of workplace hygiene for employee health
Cleaning routines and sanitation standards
Waste disposal and recycling practices
Case study: Maintaining hygiene in high-traffic office environments

Module 4: Health, Safety, and Workplace Well-being

Workplace safety basics for office environments
Ergonomics and creating a healthy workspace
Handling emergencies and first aid basics
Case study: Office safety measures to prevent workplace incidents

Module 5: Building a Professional and Productive Office Culture

Supporting teamwork and collaboration
Communication and conflict resolution in the workplace
Balancing hygiene, professionalism, and productivity
Case study: Cultivating a professional and healthy office culture

Impact

Where the change lands

Organisation Impact

Improved office efficiency and professional image
Reduced health risks and improved employee wellness through hygiene practices
Better coordination of supplies, facilities, and administrative tasks
Enhanced compliance with workplace safety and sanitation standards
Increased productivity through organized workflows and clean environments

Individual Impact

Stronger skills in office organization and management
Improved knowledge of workplace hygiene and sanitation practices
Greater ability to support teams and executives effectively
Enhanced communication and teamwork competencies
Higher confidence in maintaining professional office standards

Dates and locations

Upcoming intakes

Every intake is limited to a small cohort. Booking closes when a date fills or three weeks before the start, whichever comes first.

Full calendar

City	Starts	Ends	Delivery	Book
NakuruNext	20 Jul 2026	24 Jul 2026	In-Person	Book
Kigali	20 Jul 2026	24 Jul 2026	In-Person	Book
Accra	20 Jul 2026	24 Jul 2026	In-Person	Book
Kisumu	27 Jul 2026	31 Jul 2026	In-Person	Book
Johannesburg	27 Jul 2026	31 Jul 2026	In-Person	Book
Dakar	27 Jul 2026	31 Jul 2026	In-Person	Book