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NITA AccreditedIntermediatePhysical + Virtual5 daysOTSAP

Training on Office Technology and Software Skills for Administrative Professionals

Master office technology and software skills to boost productivity. Learn to use Microsoft Office Suite, cloud-based tools, and other essential software to streamline work processes.

Next intake

20 Jul 2026 · Nakuru

View all dates

Duration

5 days

Live instruction

Delivery

Physical + Virtual

Cohort based

Level

Intermediate

Working professionals

Certification

NITA reimbursable

For Kenyan cohorts

Language

English

All materials

Overview

About this programme

In today's fast-paced work environment, administrative professionals must be proficient in the latest office technologies and software to manage tasks effectively, enhance productivity, and improve communication. The course covers a wide range of office technologies, such as Microsoft Office Suite, cloud-based solutions, project management software, and collaboration tools. This course provides essential skills in using modern office tools, boosting your technical competency to handle day-to-day responsibilities with ease and efficiency. By the end of the course, participants will be well-equipped to manage software applications used in office environments and develop a strong foundation for technology-driven tasks. Participants will gain hands-on experience through interactive sessions, learn best practices for managing office tasks, and improve their productivity and communication skills.

Duration

5 Days

Who Should Attend

  • Administrative assistants
  • Office managers
  • Executive assistants
  • Secretaries
  • Personal assistants
  • Administrative coordinators
  • Any professional looking to upgrade their office technology and software skills
Learning outcomes

What you'll walk away with

By the end of this course, participants will be able to:

  • Develop proficiency in using various office software, including word processing, spreadsheets, and presentation tools.
  • Utilize cloud-based technologies for file sharing, collaboration, and communication.
  • Master email and calendar management software to streamline workflow.
  • Enhance document management, formatting, and organization.
  • Improve data entry, analysis, and reporting using advanced software tools.
  • Use technology to automate and simplify office processes, increasing efficiency.
  • Stay updated on current office technology trends and how they can improve performance.
Course modules

What we cover, module by module

Module 1: Mastering Microsoft Word and Document Management

  • Introduction to Microsoft Word: Interface, tools, and settings.
  • Creating and formatting professional documents.
  • Working with templates, tables, and graphics.
  • Document collaboration, review, and track changes.
  • Advanced document organization: using headers, footers, and references.

Module 2: Enhancing Spreadsheet Skills with Microsoft Excel

  • Introduction to Excel: Data entry, formatting, and worksheet management.
  • Basic formulas and functions for calculations.
  • Creating and formatting charts and graphs.
  • Data sorting, filtering, and conditional formatting.
  • Using pivot tables for data analysis and reporting.

Module 3: Presentation Tools with Microsoft PowerPoint

  • Creating visually impactful presentations.
  • Designing slide layouts and adding multimedia.
  • Using transitions and animations effectively.
  • Collaborating on presentations and sharing them with teams.
  • Best practices for delivering and sharing presentations.

Module 4: Cloud Technology and Collaboration Tools

  • Introduction to cloud-based tools (Google Workspace, Microsoft 365).
  • File sharing and collaboration with Google Drive and OneDrive.
  • Calendar and email management using Outlook or Gmail.
  • Using video conferencing tools (Zoom, Microsoft Teams).
  • Project management and collaboration with Trello or Asana.

Module 5: Automating Tasks and Digital Trends

  • Introduction to automation tools (Zapier, Microsoft Power Automate).
  • Automating repetitive office tasks.
  • Integrating multiple software platforms for workflow efficiency.
  • Overview of emerging office technology trends.
  • Staying adaptable and updated in an evolving digital landscape.
Impact

Where the change lands

Organizational Impact

  • Increase overall productivity and efficiency by equipping employees with advanced skills in common office software and digital tools.

  • Reduce IT support costs by enabling employees to independently resolve common technical issues and follow digital best practices.

  • Enhance data security and protect sensitive information by training staff on proper digital file management and cybersecurity awareness.

Personal Impact

  • Boost your professional competence and value by mastering essential technology skills that are a prerequisite for success in any modern workplace.

  • Increase your career potential by becoming a more versatile and efficient employee with expertise in a high-demand skill area.

  • Gain confidence and reduce workplace stress by becoming fully proficient in the digital tools required to perform your job effectively.

Dates and locations

Upcoming intakes

Every intake is limited to a small cohort. Booking closes when a date fills or three weeks before the start, whichever comes first.

Full calendar
FAQs

Common questions.

Still not sure? Send us a note and a facilitator will get back to you within a business day.

To provide you with the essential skills to master office technology and software, enabling you to automate tasks, improve efficiency, and become more productive in your role.

Course finder

Find the right course for you

Prefer to talk it through? Send us an enquiry and a facilitator will scope a fit within a business day.

For corporate teams

Training 10+ professionals?

We deliver Training on Office Technology and Software Skills for Administrative Professionals in-house at your offices, at a venue we arrange, or fully virtual. Customise the curriculum against your KPIs, and get a bespoke price for the cohort size you need.