Training on Record Keeping and Information Management
Master record keeping and information management. Learn to organize, store, and retrieve information efficiently, ensuring compliance with regulations and optimizing business operations.
Next intake
20 Jul 2026 · Nakuru
Duration
5 days
Live instruction
Delivery
Physical + Virtual
Cohort based
Level
Advanced
Working professionals
Certification
NITA reimbursable
For Kenyan cohorts
Language
English
All materials
About this programme
This course provides a comprehensive understanding of effective record keeping and information management principles. Participants will learn how to establish and maintain efficient record systems, ensuring compliance with legal and regulatory requirements while maximizing information accessibility and value.
By the end of this course, participants will have the knowledge and skills to establish and maintain a robust record management system that supports organizational efficiency, compliance, and decision-making.
Course Duration
5 Days
Who Should Attend
- Office administrators
- Records managers
- Information management professionals
- Legal professionals
- Anyone responsible for managing or overseeing records in an organization
What you'll walk away with
By the end of this course, participants will be able to:
- Understand the fundamentals of record-keeping and information management.
- Learn how to design and implement an effective record management system.
- Gain insights into legal and regulatory requirements related to record-keeping.
- Develop skills in managing digital records and ensuring data security.
- Master techniques for archiving, retrieving, and disposing of records efficiently.
What we cover, module by module
Module 1: Foundations of Record Keeping and Information Management
- Understanding the concept of records and information
- The importance of effective record keeping
- Legal and regulatory framework for record management
- Benefits of a well-managed record system
- Case Study: Poor record keeping leading to audit delays and compliance risks
Module 2: Records Lifecycle Management
- The stages of a record's lifecycle (creation, use, storage, retention, disposal)
- Developing a record retention schedule
- Implementing a records disposal policy
- Managing electronic records
- Case Study: Introducing a retention schedule that reduced storage costs and retrieval time
Module 3: Records Classification and Organization
- Developing a classification system
- Creating a filing system
- Implementing a record indexing system
- Using metadata to describe records
- Case Study: Reorganizing files to improve document retrieval efficiency across departments
Module 4: Information Security and Protection
- Identifying sensitive information
- Implementing access controls
- Protecting records from physical and digital threats
- Developing a data breach response plan
- Case Study: Preventing unauthorized access through stronger records security controls
Module 5: Technology and Record Management
- Using technology to streamline record management
- Document imaging and electronic records
- Cloud storage and collaboration tools
- Records management software
- Case Study: Digital records system improving access, collaboration, and compliance
Where the change lands
Organizational Impact
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Mitigate legal and financial risks by ensuring that all records are managed in full compliance with industry regulations and internal policies.
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Increase operational efficiency by establishing streamlined processes that make it faster and easier to retrieve and use critical information.
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Improve data security and integrity, protecting the organization's sensitive information from unauthorized access, loss, or corruption.
Personal Impact
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Become an indispensable asset by gaining expertise in managing the organization's most vital information and data.
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Advance your career into specialized roles by mastering skills in compliance, information governance, and records management.
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Gain the professional confidence to handle sensitive data with competence, ensuring accuracy and security in your work.
Dates and locations
Upcoming intakes
Every intake is limited to a small cohort. Booking closes when a date fills or three weeks before the start, whichever comes first.
| City | Starts | Ends | Delivery | Book |
|---|---|---|---|---|
NakuruNext | 20 Jul 2026 | 24 Jul 2026 | In-Person | Book |
Kigali | 20 Jul 2026 | 24 Jul 2026 | In-Person | Book |
Accra | 20 Jul 2026 | 24 Jul 2026 | In-Person | Book |
Kisumu | 27 Jul 2026 | 31 Jul 2026 | In-Person | Book |
Johannesburg | 27 Jul 2026 | 31 Jul 2026 | In-Person | Book |
Dakar | 27 Jul 2026 | 31 Jul 2026 | In-Person | Book |
- NakuruNext
20 Jul → 24 Jul·In-Person
Book this intake - Kigali
20 Jul → 24 Jul·In-Person
Book this intake - Accra
20 Jul → 24 Jul·In-Person
Book this intake - Kisumu
27 Jul → 31 Jul·In-Person
Book this intake - Johannesburg
27 Jul → 31 Jul·In-Person
Book this intake - Dakar
27 Jul → 31 Jul·In-Person
Book this intake
Common questions.
Still not sure? Send us a note and a facilitator will get back to you within a business day.
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Course finder
Find the right course for you
Prefer to talk it through? Send us an enquiry and a facilitator will scope a fit within a business day.
For corporate teams
Training 10+ professionals?
We deliver Training on Record Keeping and Information Management in-house at your offices, at a venue we arrange, or fully virtual. Customise the curriculum against your KPIs, and get a bespoke price for the cohort size you need.